Reception & Student Services Coordinator

Bedford ESOL; Bedford; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays

People’s pension

Retail and leisure discounts

Development opportunities

Job summary

The Bedford College Group is seeking a Receptionist to join the Estates and Facilities team at Trinity Arts & Leisure, Bedford. You will deliver a professional front-of-house service, manage bookings and payments, and support events and day-to-day operations.

The successful candidate will have strong customer service, admin skills, and the ability to multi-task in a busy environment, with availability to work some evenings and weekends.

Qualifications

• Customer service excellence with strong interpersonal skills.
• Administration and systems experience for bookings and records.
• Highly organised with attention to detail and able to multitask.
• Teamwork and professional standards in a busy venue.
• Leisure/hospitality experience and willingness to work evenings/weekends.

Responsibilities

• Reception & Customer Service - front-of-house delivery of information and support.
• Administration & Bookings - manage bookings, payments and records.
• Sales & Event Support - promote facilities and events to maximise participation.
• Compliance & Safe Environment - uphold safeguarding and health & safety policies.
• Teamwork & Continuous Improvement - support colleagues and training opportunities.

Skills

Customer Service

Administration

Organisation

Teamwork

Leisure Industry Knowledge

Tools

Booking systems

Tills

Microsoft Office

Job description

The Bedford College Group is seeking a Receptionist to join the Estates and Facilities team at Trinity Arts & Leisure, Bedford. You will deliver a professional front-of-house service, manage bookings and payments, and support events and day-to-day operations.

The successful candidate will have strong customer service, admin skills, and the ability to multi-task in a busy environment, with availability to work some evenings and weekends.