Student Finance Officer

Hartpury University and Hartpury College; England; Hybrid; GBP 13,000 - 16,000; Part time

Benefits offered by this job

Employee Assistance Programme

Employee Discounts Scheme

Hybrid working arrangements

Onsite fitness facilities

Flexible working opportunities

Enhanced maternity, adoption and pates

Job summary

Hartpury University and Hartpury College is seeking a part‑time Finance Assistant to support the delivery of a student‑facing finance service. You will act as a point of contact for student funding enquiries and help students access bursaries, loans and other financial support.

In this fixed term, 18.75 hours per week role with hybrid working arrangements, you will gain experience in administrative, financial processing and customer service tasks within a busy education environment, supporting a

Qualifications

• Ideally hold a Level 3 qualification in a relevant subject area, or demonstrate equivalent experience.
• Experience working in a busy administrative, finance or customer-focused environment.
• Strong numeracy skills with excellent attention to detail.
• Confident use of Microsoft Word and Excel, with good IT literacy.
• Excellent communication and interpersonal skills for clear explanations.
• Discretion when handling sensitive information and data.

Responsibilities

• Support the delivery of an efficient and student‑focused finance service.
• Be a key contact for student finance enquiries and funding options.
• Help students access bursaries, scholarships, loans and other financial support.
• Build positive relationships with students, colleagues and external organisations.
• Contribute to accurate and smooth administration of student finance activities.
• Support enrolment activities, open days and other events.
• Work in a role blending customer service, administration and financial processing.

Skills

Numeracy skills

Attention to detail

Excellent communication

Interpersonal skills

Discretion with sensitive information

Flexible working

Commitment to service

Customer service experience

Education

Level 3 qualification or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Job description

£14,280 per annum based on an FTE of £28,561 per annum

18.75 hours per week

Fixed Term

About the Role

• Support the delivery of an efficient and student focused finance service for both current and prospective students
• Act as a key point of contact for student finance enquiries, providing information and guidance on a range of funding options
• Help students access bursaries, scholarships, loans and other financial assistance schemes available to support their studies
• Build positive working relationships with students, colleagues and external organisations to ensure a high-quality service
• Contribute to the smooth administration of student finance activities, ensuring accuracy and attention to detail
• Support enrolment activities, open days and other events throughout the academic year
• Work within a varied role that combines customer service, administration and financial processing responsibilities
• Play an important part in helping students make informed decisions about funding their education

About You

• Ideally hold a Level 3 qualification in a relevant subject area, or be able to demonstrate equivalent experience
• Have experience working in a busy administrative, finance or customer focused environment
• Possess strong numeracy skills and excellent attention to detail
• Be confident using Microsoft Office applications, particularly Word and Excel
• Have excellent communication and interpersonal skills, with the ability to explain information clearly and professionally
• Be comfortable handling sensitive information with discretion and professionalism
• Committed to delivering a high standard of service and supporting a positive student experience
• Wellbeing support including our Employee Assistance Programme
• Employee Discounts Scheme
• Onsite fitness facilities
• Support for continuous professional development
• Flexible working opportunities available
• Enhanced maternity, adoption and paternity leave
• Electric Vehicle Salary Sacrifice Scheme, launching in 2026
• Free entry to seasonal events on campus
• Hybrid working arrangements with blended approach of office and home working
• Access to a shuttle bus (Gloucester routes)

About Us

Hartpury University and Hartpury College are among the UK's leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2023) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.

Hartpury is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

The closing date for receipt of applications is 24 th September 2026

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

Candidates must be able to demonstrate their eligibility to work in the UK.