Student Experience & Program Admin Assistant

The University of Manchester; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Generous employer pension contribution

Christmas closure across all depts

Purple Place employee discount

Job summary

The University of Manchester is seeking a motivated Teaching, Learning and Student Experience Assistant to provide administrative support for taught Master's and Undergraduate programmes in a dynamic, inclusive environment. You will handle student enquiries, maintain records, produce official documents, and support teaching staff with registration and course information in Canvas and Campus Solutions.

We value diverse perspectives and offer generous pension contributions and flexible/hybrid

Qualifications

• Experience with administrative processes.
• Excellent oral and written communication skills.
• Strong organisational skills in a busy environment.
• Excellent attention to detail and problem solving.
• Digital literacy and familiarity with standard IT software.

Responsibilities

• Dealing with student enquiries via email, phone and face-to-face.
• Maintaining student records and updating university systems accurately.
• Producing official documentation such as letters and programme handbooks.
• Updating programme and course unit information in Canvas and Campus Solutions.
• Assisting students with the registration process and providing administrative support for teaching staff and students.

Skills

Administrative skills

Communication skills

Organisational skills

Attention to detail

Digital literacy

Tools

Canvas

Campus Solutions

Job description

The University of Manchester is seeking a motivated Teaching, Learning and Student Experience Assistant to provide administrative support for taught Master's and Undergraduate programmes in a dynamic, inclusive environment. You will handle student enquiries, maintain records, produce official documents, and support teaching staff with registration and course information in Canvas and Campus Solutions.

We value diverse perspectives and offer generous pension contributions and flexible/hybrid