Student Experience & Operations Associate

Tate; Cambridge; On-site; GBP 21,000 - 27,000; Full time

Job summary

Tate in Cambridge is seeking a proactive front-of-house admin role to support students starting their apprenticeship journey. You will greet learners, coordinate assessments and assist with enrolments, ensuring a warm, professional experience in a fast-paced environment.

Join a collaborative education team where admin and customer-facing work are central, with duties spanning exam administration, onboarding, and general documentation tasks.

Qualifications

• Previous administration or customer service experience.

Responsibilities

• Act as a first point of contact for students at the centre and provide a welcoming experience.
• Respond to student enquiries via email and occasional phone calls.
• Assist with scheduling and coordination of examinations and invigilation.
• Help enrol students onto apprenticeship programmes.
• Maintain accurate records and update internal systems; support progress reports.

Skills

Customer service

Communication

Organisation

Administration

People-facing

Job description

Tate in Cambridge is seeking a proactive front-of-house admin role to support students starting their apprenticeship journey. You will greet learners, coordinate assessments and assist with enrolments, ensuring a warm, professional experience in a fast-paced environment.

Join a collaborative education team where admin and customer-facing work are central, with duties spanning exam administration, onboarding, and general documentation tasks.