Hospitality Operations Lead — Process & Training Champion

Candid Hospitality; Greater London; On-site; GBP 41,000 - 55,000; Full time

Job summary

Tate Eats is seeking an Operations Manager in London to drive efficiency and service quality within our hospitality operations.

The role requires strong commercial awareness, a natural problem solver, and the ability to review processes, implement improvements, and train teams to sustain a customer-focused experience. Experience with line management and leading by example is essential.

Qualifications

• Strong line management experience.
• Ability to review processes and implement improvements.
• Experience training teams to sustain a customer-focused experience.

Responsibilities

• Lead operations with strong commercial awareness and problem-solving.
• Train and roll out process improvements across multiple teams.
• Maintain a customer-focused experience and lead by example.

Job description

Tate Eats is seeking an Operations Manager in London to drive efficiency and service quality within our hospitality operations.

The role requires strong commercial awareness, a natural problem solver, and the ability to review processes, implement improvements, and train teams to sustain a customer-focused experience. Experience with line management and leading by example is essential.