Student Data & Services Specialist

UCFB; Wembley; On-site; GBP 22,000 - 30,000; Full time

Job summary

UCFB is seeking a Course and Student Data Administrator on a 1.0 FTE basis to join the Student Administration Department. The role focuses on maintaining and delivering high-quality student and course data processes across campuses in support of academic programmes.

The post holder will be a key team member ensuring the smooth day-to-day delivery of core services, providing frontline enquiry support and handling sensitive student information with discretion at our Wembley campus.

Qualifications

• Work collaboratively with Student Administration colleagues to deliver the Departments first point of contact / front-line enquiry and advice service.
• Provide a student-facing/customer service role in the physical departmental spaces including, when necessary, dealing with sensitive, confidential and personal student-related matters by signposting and referring appropriately to relevant information sources and specialist services.
• Support the day to day provision of the Department’s comprehensive, high quality and flexible services.
• Contribute to the development and delivery of strategic projects in support of the Departments and Institution’s strategic aims with a particular focus on initiatives to enhance the services provided by / overseen by the Department.

Responsibilities

• Work collaboratively with Student Administration colleagues to deliver the Departments first point of contact / front-line enquiry and advice service.
• Provide a student-facing/customer service role in the physical departmental spaces including, when necessary, dealing with sensitive, confidential and personal student-related matters by signposting and referring appropriately to relevant information sources and specialist services.
• Support the day to day provision of the Department’s comprehensive, high quality and flexible services.
• Contribute to the development and delivery of strategic projects in support of the Departments and Institution’s strategic aims with a particular focus on initiatives to enhance the services provided by / overseen by the Department.

Job description

UCFB is seeking a Course and Student Data Administrator on a 1.0 FTE basis to join the Student Administration Department. The role focuses on maintaining and delivering high-quality student and course data processes across campuses in support of academic programmes.

The post holder will be a key team member ensuring the smooth day-to-day delivery of core services, providing frontline enquiry support and handling sensitive student information with discretion at our Wembley campus.