Student Registry & Operations Specialist

Study Group; Stratford-upon-Avon; On-site; GBP 19,000 - 32,000; Full time

Job summary

Study Group is seeking a Registry & Operations Officer to deliver high-quality administrative and operational support across Registry services for the university lifecycle at University of Huddersfield London Campus. You will maintain student records, support enrolment, monitor attendance, and assist with assessment processes, audits and documentation.

You will collaborate with academic departments and professional services to ensure compliant, efficient operations and a positive student

Qualifications

• Educated to degree level or able to demonstrate equivalent relevant professional experience.
• Experience in higher education administration, student services or assessment operations.
• Demonstrable commitment to staying up-to-date with higher education regulations, assessment practice and sector developments.
• Experience of managing accurate and confidential student records and coordinating with multiple stakeholders.

Responsibilities

• Monitor student attendance and engagement per university policies and regulatory requirements.
• Maintain accurate attendance records and investigate discrepancies.
• Coordinate student intervention meetings and follow-up actions with appropriate support.
• Maintain case records and escalate complex/ risks to the manager.
• Process enrolment, registration and induction to ensure compliant records.
• Handle student documentation (Oyster photocard, letters) and respond to enquiries.
• Support student finance queries and liaise with Finance to resolve issues.
• Administer assessment processes and prepare documentation for Course Boards.
• Promote equality, diversity and inclusion; provide excellent service to students and staff.

Education

Bachelor's degree

Higher education administration

Quality assurance governance

Data protection compliance

Job description

Study Group is seeking a Registry & Operations Officer to deliver high-quality administrative and operational support across Registry services for the university lifecycle at University of Huddersfield London Campus. You will maintain student records, support enrolment, monitor attendance, and assist with assessment processes, audits and documentation.

You will collaborate with academic departments and professional services to ensure compliant, efficient operations and a positive student