Student Conduct & Appeals Coordinator

University of Leicester; Leicester; On-site; GBP 28,000 - 36,000; Full time

Job summary

The University of Leicester is seeking a highly organised Student Conduct and Complaints Coordinator to support the efficient operation of the university's student conduct and complaints procedures. This role involves coordinating casework, supporting formal panels and appeals, handling enquiries from students and staff, and maintaining accurate records across various procedures.

It requires discretion, strong written and verbal communication, and the ability to work with diverse stakeholders.

Qualifications

• Experience in admin within higher education or regulatory environments.
• Excellent organisation and communication skills.
• Experience handling confidential information and sensitive data.

Responsibilities

• Coordinate casework for student conduct and complaints procedures.
• Support formal panels and appeals processes.
• Manage enquiries from students and staff and maintain records.
• Maintain accurate documentation across procedures and systems.
• Contribute to continual review and development of guidance for staff and students.

Skills

Organisational skills

Communication skills

Administrative experience

Job description

The University of Leicester is seeking a highly organised Student Conduct and Complaints Coordinator to support the efficient operation of the university's student conduct and complaints procedures. This role involves coordinating casework, supporting formal panels and appeals, handling enquiries from students and staff, and maintaining accurate records across various procedures.

It requires discretion, strong written and verbal communication, and the ability to work with diverse stakeholders.