Student Assistant - Circulation

Auburn University; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking a motivated Student Assistant to support library operations. This role offers a unique opportunity to gain valuable experience while assisting faculty and staff in daily library tasks. You will engage with patrons, handle circulation duties, and contribute to maintaining library resources. The position fosters a collaborative environment where you can build your network and make a meaningful impact on the academic experience. If you're a dedicated student eager to learn and grow, this is the perfect opportunity for you to enhance your skills and connect with the university community.

Benefits

Flexible work hours

Networking opportunities

Valuable work experience

Qualifications

• Must be a currently enrolled student at Auburn University.
• Experience in customer service is preferred.

Responsibilities

• Provide direct service to library patrons including checking in/out materials.
• Assist patrons in using the online catalog and locating materials.
• Perform data entry and maintain course reserves collection.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Multi-tasking

Attention to Detail

Education

Currently enrolled student

Tools

Shelf Lister program

Voyager

Job description

Working Title (if different from Position Title)

Job Summary

Auburn University Libraries is seeking an undergraduate or graduate student for the position of Student Assistant to assist faculty and staff with daily, routine library operations.

Why should YOU consider student employment at Auburn University?

• Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
• Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
• Make a difference. Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

Essential Functions

Responsibilities Include

Circulation/Reserve/Stacks Duties:

• Provide direct service to library patrons at the Circulation/Mell desk, which includes checking in/out materials, answering questions, and directing patrons as needed.
• Assist patrons in using the online catalog, locating materials, and searching for resources.
• Perform alphanumeric sorting and shelving duties using the Library of Congress classification system.
• Shelf read, straighten materials, and clear library of browsed library materials.
• Answer the telephones, answer questions, and transfer calls as needed.
• Update records and perform general data entry.
• Assist in the processing and maintenance of course reserves collection.
• Assist patrons in understanding fines and fees.
• Check and deliver mail to staff.
• Deliver books to offices on campus.
• Other duties as assigned.

Stacks Maintenance Duties:

• Process inventory for RBD book collection using the Shelf Lister program on an iPad.
• Search/retrieve missing trace requests.
• Recycle withdrawn material.
• Collect books from the physical processing area for shelving.
• Prepare/replace range lists as needed.
• Forward/backward shifting of books to open up crowded areas on the shelves.
• Place stickers on items.
• Possible visits to offsite storage [OLAF].

Business Desk Duties:

• Research financial issues for patrons.
• Accept and process payments.
• Edit patron financial records in Voyager by processing/posting forgives/payments.
• Educate the public and patrons about library policies to include new community users, borrowing policies, and library fines and fees.
• Assign and inspect study carrels.
• Assist with maintenance of the reserves and new books to include processing lists.

Student Lead/Supervisor (Circulation):

After completing at least 1 semester at RBD, exceptional students may be chosen to be a student supervisor. This includes all of the normal job duties with the additional responsibilities of being a shift supervisor.

• Deal with building/patron emergencies.
• Supervise student workers and ensure that daily duties are completed correctly.
• Call in building maintenance issues.
• Open and close the building and ensure that all patrons leave the building before closing.
• Report for the shift on time.
• Interest in public service and delivery of quality customer service.
• Be willing to work as a team member while interacting with faculty, staff, and students.
• Possess strong interpersonal and communications skills.
• Dependability, multi-tasking, and the ability to work in a fast-paced, dynamic environment.
• Detail oriented.

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Ready to lead and shape the future of higher education? Apply today! War Eagle!

Minimum Qualifications

• Currently enrolled student at Auburn University.
• Job frequently requires standing, walking, reaching, balancing, hearing, handling objects with hands, and occasionally lifting.

Preferred Qualifications

Pay Rate: $9.00/hour

Work Hours: Up to 30 hours per week during the summer depending on operational needs.

City position is located in: Auburn

State position is located: Alabama

Posting Date: 04/01/2025

Closing Date: 06/01/2025

Equal Opportunity Compliance Statement: It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Equal Opportunity Compliance (EOC) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.

Required fields are indicated with an asterisk (*).

• * Please tell us how you first heard about this opportunity.

  (Open Ended Question)

• * Are you currently an enrolled student at Auburn University?
  • Yes
  • No
• * Please describe any previous experience you have working in a customer service environment

  (Open Ended Question)

• * Are you able to lift up to 50lbs unassisted?
  • Yes
  • No