Streetworks & Utilities Admin, SLA-Driven Support

Go Traffic Management Limited; United Kingdom; Remote; GBP 22,000 - 27,000; Full time

Job summary

Network Plus is seeking a vigilant Utilities Administrator in Alfreton to support the Operations Support Manager and Operations Team. You will help ensure work is correctly programmed to meet SLA expectations and customer needs.

The role requires solid Administration experience; Streetworks/Utilities knowledge is desirable. This is a permanent, full-time position with a comprehensive benefits package and a focus on process improvement and compliance.

Qualifications

• Administration experience is essential.
• Streetworks/Utilities experience is desirable but not essential.

Responsibilities

• Start and stop work in accordance with SLA and permits.
• Understand and follow the works system and processes—training will be given.
• Maintain timely input into works management systems and escalate issues.
• Be responsible for Streetworks performance and drive continual improvements with Operations teams.
• Validate and transmit notice/permit requests promptly.
• Open/close notices and registrations, identify issues and escalate compliance matters.
• Coordinate with third parties for suspensions, road works and closures.
• Analyse Section 74 charges & penalties.
• Run and circulate daily jeopardy reports and monitor outstanding issues.
• Provide general admin support and be part of a call desk.

Skills

Administration experience

Streetworks/Utilities experience

Job description

Network Plus is seeking a vigilant Utilities Administrator in Alfreton to support the Operations Support Manager and Operations Team. You will help ensure work is correctly programmed to meet SLA expectations and customer needs.

The role requires solid Administration experience; Streetworks/Utilities knowledge is desirable. This is a permanent, full-time position with a comprehensive benefits package and a focus on process improvement and compliance.