Streetworks Coordinator: SLA-Driven Ops & Permits

Go Traffic Management Limited; Alfreton CP; Remote; GBP 24,000 - 33,000; Full time

Job summary

Network Plus in Alfreton is seeking a Streetworks Co-Ordinator to support the Operations Support Manager and the Operations Team. The role focuses on programming work to meet SLA targets and client expectations, with a clear emphasis on streetworks compliance and effective coordination with third parties.

You will manage permit and notice processes, input data into works management systems, drive improvements with operations, monitor issues, and provide admin support.

Responsibilities

• Start and Stop work in accordance with SLA and permits
• Understand the works system and work to the processes accordingly – Training will be given
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
• Be responsible for Streetworks performance and driving continual improvements with the Operational teams
• Validate and transmit notice/permit requests in a timely manner
• Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and elevate street works compliance issues where appropriate
• Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc
• Analyse and respond to Section 74 charges & fixed penalty offences
• Run and circulate daily jeopardy reports as required
• Monitor and chase any outstanding issues
• Provide general admin support
• Be part of a call desk
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures Experience and Qualifications

Job description

Network Plus in Alfreton is seeking a Streetworks Co-Ordinator to support the Operations Support Manager and the Operations Team. The role focuses on programming work to meet SLA targets and client expectations, with a clear emphasis on streetworks compliance and effective coordination with third parties.

You will manage permit and notice processes, input data into works management systems, drive improvements with operations, monitor issues, and provide admin support.