Utilities Administrator

Go Traffic Management Limited; United Kingdom; Remote; GBP 22,000 - 27,000; Full time

Job summary

Network Plus is seeking a vigilant Utilities Administrator in Alfreton to support the Operations Support Manager and Operations Team. You will help ensure work is correctly programmed to meet SLA expectations and customer needs.

The role requires solid Administration experience; Streetworks/Utilities knowledge is desirable. This is a permanent, full-time position with a comprehensive benefits package and a focus on process improvement and compliance.

Qualifications

• Administration experience is essential.
• Streetworks/Utilities experience is desirable but not essential.

Responsibilities

• Start and stop work in accordance with SLA and permits.
• Understand and follow the works system and processes—training will be given.
• Maintain timely input into works management systems and escalate issues.
• Be responsible for Streetworks performance and drive continual improvements with Operations teams.
• Validate and transmit notice/permit requests promptly.
• Open/close notices and registrations, identify issues and escalate compliance matters.
• Coordinate with third parties for suspensions, road works and closures.
• Analyse Section 74 charges & penalties.
• Run and circulate daily jeopardy reports and monitor outstanding issues.
• Provide general admin support and be part of a call desk.

Skills

Administration experience

Streetworks/Utilities experience

Job description

Utilities Administrator

Department: National Grid

Employment Type: Permanent

Location: Alfreton

Compensation: £28,600 / year

Description

As a Utilities Administrator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company’s work is effectively programmed meeting our clients SLA’s and customers’ expectations.

Key Responsibilities

• Start and Stop work in accordance with SLA and permits
• Understand the works system and work to the processes accordingly – Training will be given
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
• Be responsible for Streetworks performance and driving continual improvements with the Operational teams
• Validate and transmit notice/permit requests in a timely manner
• Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and elevate street works compliance issues where appropriate
• Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc
• Analyse and respond to Section 74 charges & fixed penalty offences
• Run and circulate daily jeopardy reports as required
• Monitor and chase any outstanding issues
• Provide general admin support
• Be part of a call desk
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures Experience and Qualifications

Experience and Qualifications

• Previous Streetworks/Utilities experience would be desirable but not essential
• Previous Administration experience would be essential

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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