Streetworks Coordinator

Peoplebank; Maple Cross; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Clancy Xtras

Cycle-to-work scheme

Employee Assistance Programme

Pension

Healthcare

Holiday 24–26 days

Job summary

Clancy is seeking an experienced Streetworks Coordinator to support our operations in the UK. You will manage streetworks administration, coordinate permits, and ensure timely updates across our Depotnet and Aurora systems.

The role requires strong organisational and communication skills, with the ability to handle planned and reactive scenarios in a fast-paced environment. A competitive benefits package accompanies a role with opportunities to contribute to service excellence.

Qualifications

• Extensive experience in streetworks administration, ideally within utilities or engineering.
• Proficiency in using Microsoft Office packages is essential.
• Excellent organisational and communication skills, with ability to adapt to changing priorities.

Responsibilities

• Send permit notifications to highways authorities within legal timeframes.
• Monitor queues in Depotnet to ensure starts, stops, and reinstatement registrations are completed.
• Perform daily housekeeping checks in Depotnet and Aurora to ensure permits are actioned correctly.
• Track work progress from start to finish and communicate updates.
• Serve as first point of contact for operations colleagues and resolve queries promptly.
• Process, raise, and close traffic management requests including notices, permits, closures.

Skills

Streetworks administration

MS Office

Organisational skills

Tools

Depotnet

Aurora

Job description

We Care

That’s why we need people like you. People who appreciate their role in helping others to be successful

We are actively seeking an experienced Streetworks Coordinator to join our team. Our administrators, planners, and coordinators play a vital role in our daily operations, helping us manage and deliver services effectively, no matter the challenge.

Here are some of the activities you will be involved in…

• Sending permit notifications to highways authorities within the legal timeframes.
• Monitoring queues within the Depotnet system to ensure actual starts, work stops, and reinstatement registrations are completed as required.
• Completing daily housekeeping checks within Depotnet and Aurora to ensure all permits are actioned correctly.
• Tracking work progress from start to completion, ensuring updates are accurately recorded and communicated.
• Acting as the first point of contact for colleagues within operations, helping to provide timely resolutions to queries and issues.
• Processing, raising, and closing traffic management requests, including notices, permits, footway and road closures.
• You will work collaboratively with colleagues across the team and with other departments to support the effective delivery of our services, ensuring compliance and smooth operations.

We would love to hear from you if you can demonstrate…

Extensive experience in streetworks administration, ideally within the utilities or engineering sectors. You will need to be confident in making decisions within a fast‑paced environment and able to manage both planned and reactive situations to ensure deadlines are met. Proficiency in using Microsoft Office packages is essential for this role.

You will have excellent organisational skills and the ability to adapt to changing priorities, along with highly developed written and verbal communication skills that enable you to engage effectively with a range of internal and external stakeholders. A commitment to delivering excellent customer service is essential, and you should be comfortable working both independently and as part of a team. We are looking for someone with a positive approach and the ability to inspire and support change within the team.

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24‑26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well‑known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle‑to‑work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.