Group Head of Streetworks

Network Plus; Worsley; On-site; GBP 80,000 - 100,000; Full time

Benefits offered by this job

Full benefits package

Equal Opportunity Employer

Armed Forces-friendly

Job summary

Network Plus in Worsley is seeking a Group Head of Streetworks (Operational) to lead strategic Streetworks across the business, driving compliance with NRSWA, TMA, and local authority requirements while reducing the cost of failure through operational excellence.

You will shape Streetworks strategy, collaborate with operations, commercial, and client teams, and embed a culture of accountability, safety, and continuous improvement across multiple contracts.

Qualifications

• Significant leadership experience within Streetworks, Highways, Utilities, or Infrastructure environments.
• Extensive Highway Authority knowledge.
• Extensive knowledge of NRSWA, TMA, permit schemes, and Street Manager.
• Strong commercial awareness with experience managing financial performance and reducing cost of failure.
• Experience influencing senior stakeholders, clients, and local authorities.
• Excellent analytical, organisational, and communication skills.
• Ability to drive change, challenge existing processes, and implement operational improvements.
• Strong understanding of compliance, performance reporting, and contractual governance.

Responsibilities

• Lead on Streetworks across the business.
• Develop and implement Streetworks strategies focused on compliance, operational efficiency, and reduction of cost of failure.
• Provide coaching and direction to Operational Managers, Site Managers, operational teams and support teams, ensuring high performance and consistent standards across the business.
• Ensure full compliance onsite with the NRSWA, TMA, permit schemes, and local authority requirements.
• Drive improvements in permit condition adherence, reinstatement quality, SLG compliance and defect reduction.
• Create and deliver an action plan to manage outstanding defects and a glide path to compliance.
• Create an onboarding process for new starters and contractors.
• Analyse Streetworks trends, financial exposure, and operational data to identify risks and opportunities for improvement.
• Support investigations into Streetworks failures, fines, and penalties, implementing corrective actions to minimise repeat occurrences.
• Implement an auditing process for live and completed works.
• Drive improvements in the Streetworks UK Protocol performance.
• Work closely with operational delivery teams to improve planning, coordination, and right‑first‑time performance.
• Build and maintain strong relationships with clients, local authorities, and internal stakeholders.
• Ensure contractual KPIs and service level agreements are consistently achieved or exceeded.
• Support business growth by contributing to mobilisation activities, tenders, and operational improvement initiatives.
• Promote a culture of continuous improvement, compliance, safety, and accountability throughout the business.
• Identify innovation opportunities to improve the reinstatement and SLG process.

Skills

Leadership

Stakeholder management

Analytical skills

Communication skills

Job description

Description

As Group Head of Streetworks (Operational) you will provide strategic leadership across the business, driving operational excellence, compliance, and commercial performance across multiple contracts. You will lead the development and delivery of best‑in‑class Streetworks performance, ensuring compliance with legislation, quality standards, and client requirements, whilst identifying opportunities to reduce the cost of failure and improve overall business performance.

This role will play a critical part in shaping Streetworks strategy across the wider business, working collaboratively with operational, commercial, compliance, and client teams to drive continuous improvement and embed a culture of accountability and operational efficiency.

Department: Senior Leadership

Location: Worsley

Compensation: £80,000 - £100,000 / year

Key Responsibilities

• Lead on Streetworks across the business
• Develop and implement Streetworks strategies focused on compliance, operational efficiency, and reduction of cost of failure
• Provide coaching and direction to Operational Managers, Site Managers, operational teams and support teams, ensuring high performance and consistent standards across the business
• Ensure full compliance onsite with the New Roads and Street Works Act (NRSWA), Traffic Management Act (TMA), permit schemes, and local authority requirements
• Drive improvements in permit condition adherence, reinstatement quality, SLG compliance and defect reduction
• Create and deliver an action plan to manage outstanding defects and a glide path to compliance
• Create an onboarding process for new starters and contractors
• Analyse Streetworks trends, financial exposure, and operational data to identify risks and opportunities for improvement
• Support investigations into Streetworks failures, fines, and penalties, implementing corrective actions to minimise repeat occurrences
• Implement an auditing process for live and completed works
• Drive improvements in the Streetworks UK Protocol performance
• Work closely with operational delivery teams to improve planning, coordination, and right‑first‑time performance
• Build and maintain strong relationships with clients, local authorities, and internal stakeholders
• Ensure contractual KPIs and service level agreements are consistently achieved or exceeded
• Support business growth by contributing to mobilisation activities, tenders, and operational improvement initiatives
• Promote a culture of continuous improvement, compliance, safety, and accountability throughout the business
• Identify innovation opportunities to improve the reinstatement and SLG process

Experience and Qualifications

• Significant leadership experience within Streetworks, Highways, Utilities, or Infrastructure environments
• Extensive Highway Authority knowledge
• Extensive knowledge of NRSWA, TMA, permit schemes, and Street Manager
• Strong commercial awareness with experience managing financial performance and reducing operational cost of failure
• Experience influencing senior stakeholders, clients, and local authorities
• Excellent analytical, organisational, and communication skills
• Ability to drive change, challenge existing processes, and implement operational improvements
• Strong understanding of compliance, performance reporting, and contractual governance

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces‑friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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