Strategy Office Assistant — Flexible Hybrid Admin & Projects

Aberystwyth University; Aberystwyth; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working policy

Hybrid Working

36.5 hour week

Generous leave entitlements

Professional Development

Job summary

Aberystwyth University is seeking an SMO Assistant to provide administrative support to the Strategy Management Office and Strategic Planning team. You will help track activities, coordinate meetings, and prepare reports to enable informed decision making.

The role emphasizes excellent customer service, data handling and Welsh language skills, with hybrid working and opportunities for professional development.

Qualifications

• Proven experience in an administrative or office support role.
• Educated to Level 5 (HND or equivalent).
• Excellent written and verbal communication skills.
• Numerate with good analytical skills and experience of working with data.
• Proven skills in searching for, summarising and presenting evidence.
• Well-developed Microsoft Office skills including Word, Excel, Outlook and PowerPoint.
• Ability to work on several projects simultaneously and deliver to agreed time and quality.
• Self-motivated with demonstrable ability to operate flexibly.
• Excellent interpersonal skills with the ability to build effective relationships with internal and external stakeholders, while exercising diplomacy and discretion when handling confidential matters.
• Required Welsh Language Level: Oral and Written Welsh Level B2/B1 with an ongoing commitment to learn to Level B2.

Responsibilities

• Providing excellent customer service and being the first point of contact for queries from internal and external stakeholders.
• Provide administrative support to the SMO team and the wider Strategic Planning team, including documentation, scheduling and coordination.
• Prepare reports, maintain project data and support the provision of analysis for informed decision making.
• Coordinate and service meetings as required by the Strategy Portfolio Manager: scheduling, preparing, circulating agendas and papers, taking notes and assisting with tracking actions.
• Maintain accurate electronic records.
• Supporting the team in managing operational workflows and project timelines.
• Working in partnership with both internal and external stakeholders to support the operational delivery of our programmes and projects.
• Support the SMO team to coordinate project activities, to ensure projects are delivered to time, cost and quality.
• To assist in planning events such as workshops, networking and internal and external stakeholder engagement activities to update progress.
• To assist in preparing programme and project materials suitable for internal and external stakeholders.
• Comply with Data Protection Act 2018 and GDPR requirements in all working practices maintaining confidentiality.

Skills

Administrative experience

Welsh language

Communication skills

Analytical thinking

Data handling

Education

Level 5 qualification (HND or equivalent)

Tools

Word

Excel

Outlook

PowerPoint

Job description

Aberystwyth University is seeking an SMO Assistant to provide administrative support to the Strategy Management Office and Strategic Planning team. You will help track activities, coordinate meetings, and prepare reports to enable informed decision making.

The role emphasizes excellent customer service, data handling and Welsh language skills, with hybrid working and opportunities for professional development.