Strategist, Agent Development (French speaking)

Hackajob Ltd; Leeds; On-site; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Flexible unlimited paid time off

Medical, dental, and vision coverage

Life and disability insurance

Retirement plan

Parental leave and fertility benefits

Equity plan participation

Discretionary benefit stipend

Lunch, snacks, and coffee

Job summary

Sierra is seeking a Senior AI Product Manager to partner with Agent Product Managers and Engineers to scope, build, and ship AI agents handling thousands of conversations daily.

You will lead product strategy, conversational design, and customer insight, becoming a trusted advisor to customers and guiding their AI initiatives across high-visibility projects.

Qualifications

• Excellent verbal and written communication to convey complex technical information to non-technical stakeholders.
• Strong understanding of software development, product management, and engineering principles.
• Strong analytical and critical thinking skills to identify risks, issues, and mitigation strategies.
• Proven ability to manage multiple projects simultaneously and lead teams to deliver innovative ideas and exceptional agents.
• A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience is a strong plus.
• An MBA or comparable experience at the intersection of technology and operations is another strong plus.

Responsibilities

• Partner with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.
• Play a central role in agent development by combining product strategy, conversational design, and customer insight.
• Be a trusted advisor to our customers and drive their AI strategies.
• Build, design, and refine conversational AI agents.
• Drive execution and delivery of multiple complex, high-visibility agent development projects.
• Coordinate across technical and non-technical stakeholders through the full agent development lifecycle.
• Ensure clear communication across all stakeholders while building strong relationships.
• Contribute data-driven, strategic insights to customers and internal team decisions.

Skills

Communication skills

Software development

Product management

Engineering principles

Analytical thinking

Team leadership

Education

Bachelor's degree in Computer Science or related field

MBA or comparable experience

Tools

Salesforce

Job description

Salary: £100,000 - 100,000 per year

Requirements:

• Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders.
• Strong understanding of software development, product management, and engineering principles.
• Strong analytical and critical thinking skills to identify risks, issues, and mitigation strategies.
• Proven ability to manage multiple projects simultaneously and lead teams to deliver innovative ideas and exceptional agents.
• A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience is a strong plus.
• An MBA or comparable experience at the intersection of technology and operations is another strong plus.

Responsibilities:

• Partner with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.
• Play a central role in agent development by combining product strategy, conversational design, and customer insight.
• Be a trusted advisor to our customers and drive their AI strategies.
• Build, design, and refine conversational AI agents.
• Drive execution and delivery of multiple complex, high-visibility agent development projects.
• Coordinate across technical and non-technical stakeholders through the full agent development lifecycle.
• Ensure clear communication across all stakeholders while building strong relationships.
• Contribute data-driven, strategic insights to customers and internal team decisions.

Technologies:

• AI
• AI Agents
• CTO
• Support
• Salesforce
• VR

More:

We are Sierra, creating a platform that helps businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by our values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, and we offer full-time employees benefits including flexible unlimited paid time off, medical, dental, and vision coverage for you and your family, life and disability insurance, a retirement plan depending on country of employment, parental leave, fertility and family building benefits through Carrot, lunch, snacks, coffee, a discretionary benefit stipend, and equity plan participation for eligible employees. We encourage people to apply even if their experience does not precisely match the job description, and we are committed to building a diverse and respectful team.

last updated 40 week of 2026