Strategic Workforce Planner & Productivity Lead

Pets at Home Limited; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

Pets at Home Limited invites applications for a leadership role focusing on workforce planning and labour productivity. You will collaborate with Retail Operations, Finance, People, Digital Operations and Operational Excellence to improve colleague experience and operational performance.

You will develop forecasting models, identify productivity opportunities, and establish scheduling principles while leading technology optimisations and data-driven reporting using Excel and Power BI.

Qualifications

• Experience in Workforce Management, Resource Planning, Labour Optimisation, Operational Excellence or similar.
• Strong workforce forecasting, scheduling or resource planning in a fast-paced environment.
• Advanced analytical skills with Excel and Power BI.

Responsibilities

• Develop workforce planning and forecasting models to support customer demand and trading patterns.
• Identify opportunities to improve productivity and labour efficiency through data-led insights.
• Establish scheduling principles balancing customer needs and colleague experience.
• Lead optimisation of workforce management technology (Rotageek and future solutions).
• Support business cases and change initiatives with workforce planning expertise.
• Create dashboards and reports using Excel and Power BI to translate data into actionable recommendations.

Skills

Workforce management

Forecasting

Data analysis

Stakeholder management

Power BI

Excel

Rotageek

Lean Six Sigma

Tools

Power BI

Excel

Job description

Pets at Home Limited invites applications for a leadership role focusing on workforce planning and labour productivity. You will collaborate with Retail Operations, Finance, People, Digital Operations and Operational Excellence to improve colleague experience and operational performance.

You will develop forecasting models, identify productivity opportunities, and establish scheduling principles while leading technology optimisations and data-driven reporting using Excel and Power BI.