Strategic Transformation & Operations Director — Hybrid

Mitie; Greater London; Hybrid; GBP 73.000 - 89.000; Vollzeit

Zusammenfassung

Mitie is seeking a Transformation & Operations Director to lead a flagship client partnership in London. The role combines operational accountability with shaping the account's future direction, delivering exceptional service and driving transformation at scale.

You will work with client stakeholders and Mitie leaders to identify opportunities, foster senior relationships, and translate strategy into tangible improvements across a complex facilities management estate.

Qualifikationen

• Experience leading large-scale FM, workplace or integrated service environments.
• Collaborative leadership style with strong commercial awareness.
• Ability to translate strategy into tangible outcomes.

Aufgaben

• Leading operational performance across a large and complex integrated facilities management contract.
• Building trusted relationships with senior stakeholders and acting as a strategic partner to the client.
• Driving transformation programmes, innovation initiatives and continuous improvement activity.
• Supporting the development of future operating models and account growth opportunities.

Jobbeschreibung

Mitie is seeking a Transformation & Operations Director to lead a flagship client partnership in London. The role combines operational accountability with shaping the account's future direction, delivering exceptional service and driving transformation at scale.

You will work with client stakeholders and Mitie leaders to identify opportunities, foster senior relationships, and translate strategy into tangible improvements across a complex facilities management estate.