Strategic Technology Relationship Lead

Vodafone Group Plc; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Vodafone Group Plc, via VOIS, is seeking a Technology Relationship Manager to manage strategic stakeholders and drive growth across a portfolio valued up to €100 Million per year. The role covers sell, build, run phases with emphasis on pipeline creation and governance.

You will own business cases, oversee transitions, and ensure delivery against SLAs and KPIs while coordinating with senior executives across the customer and Technology_VOIS teams.

Qualifications

• Educated to degree level or equivalent professional experience.
• Experience in service management and account management.
• Ability to engage senior stakeholders and communicate complex concepts.

Responsibilities

• Manage strategic stakeholder relationships and act as SPOC for customer issues.
• Identify opportunities and build a pipeline for growth.
• Own and sign off business cases for IT services.
• Oversee transition and BAU, ensuring SLAs/KPIs are met.
• Governance across the service lifecycle and change management.

Skills

Stakeholder management

Sales/account management

Business development

Negotiation

Communication skills

Relationship management

Education

Bachelor's degree or equivalent

Tools

ITIL knowledge

Job description

Vodafone Group Plc, via VOIS, is seeking a Technology Relationship Manager to manage strategic stakeholders and drive growth across a portfolio valued up to €100 Million per year. The role covers sell, build, run phases with emphasis on pipeline creation and governance.

You will own business cases, oversee transitions, and ensure delivery against SLAs and KPIs while coordinating with senior executives across the customer and Technology_VOIS teams.