Strategic Service Owner - Agile Gov IT

Summer-Browning Associates Ltd; Glasgow; On-site; GBP 60,000 - 90,000; Full time

Job summary

Summer-Browning Associates Ltd is seeking a Service Owner for a 12-month contract in Glasgow. The role requires ownership of agile business cases, iterative development, and benefits realisation across the portfolio.

You will work with agile delivery teams, manage relationships with stakeholders and suppliers, and ensure strategic and operational objectives are met while focusing on user needs and service delivery excellence.

Qualifications

• Lifecycle perspective across the full project lifecycle and key deliverables.
• Operational management to maintain efficient, escalated issue handling.
• Ability to build strong relationships with stakeholders and suppliers.
• Proactive problem ownership and solution framing across teams.
• Strategic ownership with a long-term vision for the portfolio.
• Strong user focus across multiple channels and user needs.

Skills

Lifecycle perspective

Operational management

Supplier relationship management

Problem ownership

Strategic ownership

User focus

Tools

Jira

Confluence

Jira Service Management

Job description

Summer-Browning Associates Ltd is seeking a Service Owner for a 12-month contract in Glasgow. The role requires ownership of agile business cases, iterative development, and benefits realisation across the portfolio.

You will work with agile delivery teams, manage relationships with stakeholders and suppliers, and ensure strategic and operational objectives are met while focusing on user needs and service delivery excellence.