Strategic Service Designer | Lead Multidisciplinary Teams

Service Design Jobs; Greater London; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Private medical cover

25 days holiday (FTE)

Life assurance 4x basic salary

Group pension plan (8.5% employer)

Flexible benefits

LinkedIn Learning access

Job summary

NEC Software Solutions’ NEC Digital Studio seeks a Service Designer to lead inclusive, accessible services with multidisciplinary teams. You’ll champion user-centred design across projects, drive workshops, and mentor junior staff.

You’ll collaborate with public sector clients, NHS and charities, shaping strategies, prototyping, and delivery while advancing our design practices and inclusive digital solutions.

Qualifications

• Degree or professional experience relevant to Service Design.

Responsibilities

• Leading and directing projects with multidisciplinary teams and clients.
• Team support and management, including line managing team members and appraisals.
• Defining and refining practice to advance inclusive, sustainable design.
• Supporting new business through spotting opportunities and assisting with proposals.

Skills

Research

Strategy & systems

User journeys

Bridging design

Facilitation

Visual communication

Written communication

Recommendation

Prototyping

Stakeholder management

Complexity & ambiguity

Autonomy

Health experience

Education

Service Design degree/experience

Job description

NEC Software Solutions’ NEC Digital Studio seeks a Service Designer to lead inclusive, accessible services with multidisciplinary teams. You’ll champion user-centred design across projects, drive workshops, and mentor junior staff.

You’ll collaborate with public sector clients, NHS and charities, shaping strategies, prototyping, and delivery while advancing our design practices and inclusive digital solutions.