Senior Service Designer: Lead Inclusive, User-Centred Services

NECSWS; Greater London; Hybrid; GBP 46,000 - 65,000; Full time

Benefits offered by this job

Private medical cover

25 days holiday

Life insurance

Pension plan

Flexible benefits

LinkedIn Learning

Job summary

NEC Software Solutions is recruiting a Service Designer for NEC Digital Studio in London. You will deliver end-to-end, inclusive service designs, collaborating with multidisciplinary teams in a hybrid work setup.

You’ll lead projects, support team development, and help shape practice while championing user-centred design. Experience in health/pharma sectors would be ideal, and a commitment to accessibility is essential.

Qualifications

• Degree or professional experience relevant to Service Design.
• Experience leading multidisciplinary teams and projects.
• Ability to manage stakeholder relationships and client communications.

Responsibilities

• Lead multidisciplinary teams and clients to deliver inclusive, accessible services.
• Support team development, appraisals, and professional growth.
• Define how disciplines collaborate to advance inclusive design.
• Assist in spotting opportunities and preparing proposals and pitches.

Skills

Research

Strategy & systems thinking

User-centred journeys

Bridging design & delivery

Facilitation

Visual communication

Written communication

Prototyping

Stakeholder management

Managing complexity

Proactive & autonomous

Health/Pharma sector experience

Education

Degree or relevant experience in Service Design

Job description

NEC Software Solutions is recruiting a Service Designer for NEC Digital Studio in London. You will deliver end-to-end, inclusive service designs, collaborating with multidisciplinary teams in a hybrid work setup.

You’ll lead projects, support team development, and help shape practice while championing user-centred design. Experience in health/pharma sectors would be ideal, and a commitment to accessibility is essential.