Strategic Scheduling & Planning Coordinator

Complii; Bicester; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Private healthcare

Employee assistance programme (24/7 MH

37.75 hours per week

Job summary

Zeta Compliance Services is seeking a Business Support & Planning Coordinator to plan, schedule and coordinate daily workloads for a UK-wide team of technicians.

You will book client visits, manage scheduling in our Labour Management System, and work with Commercial and Operations teams to meet deadlines and SLAs. The role suits an organised, proactive communicator who thrives in a fast-paced service environment.

Qualifications

• Excellent communication skills and IT literacy.
• Ability to plan, coordinate, and manage workload under pressure.
• Willingness to learn and work in a fast-paced service environment.

Responsibilities

• Plan, coordinate, and manage the daily workload of technicians across the UK.
• Maintain scheduling via Labour Management System and proactively booking client visits to deadlines.
• Collaborate with Commercial, Operations, and senior leadership to align field activity with goals.
• Provide responsive phone and email support to field-based staff.
• Champion continuous improvement and uphold Health & Safety policies.

Skills

Communication skills

IT literacy

Time management

Job description

Zeta Compliance Services is seeking a Business Support & Planning Coordinator to plan, schedule and coordinate daily workloads for a UK-wide team of technicians.

You will book client visits, manage scheduling in our Labour Management System, and work with Commercial and Operations teams to meet deadlines and SLAs. The role suits an organised, proactive communicator who thrives in a fast-paced service environment.