Strategic SaaS Account Manager | Grow Revenue

Automatic Data Processing, Inc.; Nottingham; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Klipboard is seeking an experienced Account Manager to own and expand a portfolio of Insphire customers. You will ensure outstanding service, effective adoption of our solutions, and clear value recognition through a consultative approach.

The role blends relationship management with commercial insight, working with Support, Professional Services, Product and Sales to drive customer success and growth. Occasional travel and trade show involvement are expected.

Qualifications

• Minimum 5+ years in account management.
• Preferably in SaaS or technology solutions.
• Proven track record of meeting revenue targets.
• Excellent communication, negotiation and presentation skills.
• Proficient with CRM tools and Microsoft Office.

Responsibilities

• Lead as the primary point of contact for assigned accounts.
• Build and sustain long-term relationships with decision-makers.
• Align Insphire solutions with client objectives.
• Negotiate contracts to maximise profit and retention.
• Identify upsell and cross-sell opportunities within accounts.
• Coordinate with internal teams to enhance the customer experience.
• Occasional travel may be required.
• Support customer events and trade shows.

Skills

Account management

SaaS

CRM tools

Negotiation

Presentation skills

Tools

CRM tools

Microsoft Office

Job description

Klipboard is seeking an experienced Account Manager to own and expand a portfolio of Insphire customers. You will ensure outstanding service, effective adoption of our solutions, and clear value recognition through a consultative approach.

The role blends relationship management with commercial insight, working with Support, Professional Services, Product and Sales to drive customer success and growth. Occasional travel and trade show involvement are expected.