Strategic Resource & Capacity Planner for Tech Projects

Tailor Made Technologies Limited; Whiteley; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Birthday day off

Cycle to Work

IT Purchasing

Company Pension

Training & Development

Free parking

Breakfast on site

Job summary

Tailor Made Technologies Limited in Whiteley, Hampshire, is seeking a Project Resource Manager to drive resource planning and utilisation across our Professional Services engineering team.

You will balance workloads, align staff with project priorities and provide visibility of current and future demand to enable delivery excellence.

Join a fast-paced technology environment where your expertise helps optimise delivery, improve utilisation and support business growth.

Qualifications

• Experience in Resource Management, Workforce Planning, PMO or Professional Services Operations.
• Strong organisational and prioritisation skills.
• Experience managing multiple workstreams and competing demands.
• Excellent stakeholder communication and relationship-building abilities.
• Strong analytical skills with experience interpreting utilisation, capacity and performance data.
• Commercial awareness and confidence producing operational reports.
• Experience working within IT Services, Managed Services or Professional Services environments would be highly advantageous.

Responsibilities

• Managing resource allocation, scheduling, availability and utilisation across our Professional Services engineering team.
• Acting as the gatekeeper for incoming project workload, ensuring work is assigned based on skills, capacity and business priorities.
• Maintaining and optimising our resource planning and booking systems, ensuring data accuracy and visibility across the business.
• Monitoring engineer utilisation, identifying resource conflicts, forecasting future demand and helping maximise delivery performance.
• Producing reporting and insights around capacity, utilisation, project demand and commercial performance to support business decision-making.
• Working closely with Project Coordinators, Engineers, Account Managers and customers to ensure successful project scheduling and delivery.

Skills

Resource Management

Workforce Planning

Project Coordination

PMO

Professional Services Operations

Organisational Skills

Prioritisation

Stakeholder Communication

Analytical Skills

Commercial Awareness

Job description

Tailor Made Technologies Limited in Whiteley, Hampshire, is seeking a Project Resource Manager to drive resource planning and utilisation across our Professional Services engineering team.

You will balance workloads, align staff with project priorities and provide visibility of current and future demand to enable delivery excellence.

Join a fast-paced technology environment where your expertise helps optimise delivery, improve utilisation and support business growth.