Project Resources Manager

Tailor Made Technologies Limited; Whiteley; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Birthday day off

Cycle to Work

IT Purchasing

Company Pension

Training & Development

Free parking

Breakfast on site

Job summary

Tailor Made Technologies Limited in Whiteley, Hampshire, is seeking a Project Resource Manager to drive resource planning and utilisation across our Professional Services engineering team.

You will balance workloads, align staff with project priorities and provide visibility of current and future demand to enable delivery excellence.

Join a fast-paced technology environment where your expertise helps optimise delivery, improve utilisation and support business growth.

Qualifications

• Experience in Resource Management, Workforce Planning, PMO or Professional Services Operations.
• Strong organisational and prioritisation skills.
• Experience managing multiple workstreams and competing demands.
• Excellent stakeholder communication and relationship-building abilities.
• Strong analytical skills with experience interpreting utilisation, capacity and performance data.
• Commercial awareness and confidence producing operational reports.
• Experience working within IT Services, Managed Services or Professional Services environments would be highly advantageous.

Responsibilities

• Managing resource allocation, scheduling, availability and utilisation across our Professional Services engineering team.
• Acting as the gatekeeper for incoming project workload, ensuring work is assigned based on skills, capacity and business priorities.
• Maintaining and optimising our resource planning and booking systems, ensuring data accuracy and visibility across the business.
• Monitoring engineer utilisation, identifying resource conflicts, forecasting future demand and helping maximise delivery performance.
• Producing reporting and insights around capacity, utilisation, project demand and commercial performance to support business decision-making.
• Working closely with Project Coordinators, Engineers, Account Managers and customers to ensure successful project scheduling and delivery.

Skills

Resource Management

Workforce Planning

Project Coordination

PMO

Professional Services Operations

Organisational Skills

Prioritisation

Stakeholder Communication

Analytical Skills

Commercial Awareness

Job description

Whiteley, Hampshire | Competitive Salary + Benefits

Are you an organised and commercially minded Resource Manager who thrives on balancing people, priorities and project demands?

We're looking for a Project Resource Manager to join our growing Professional Services team. In this role, you'll be the driving force behind resource planning and utilisation, ensuring our engineers are deployed effectively, customer projects are properly staffed, and our delivery teams have complete visibility of current and future workload.

This is a fantastic opportunity for someone with experience in resource management, workforce planning, PMO or project operations who enjoys working in a fast-paced technology environment where they can make a real impact.

Why Join Us?

At Tailor Made Technologies, we're passionate about delivering exceptional technology solutions while creating a culture where our people can thrive. You'll join a collaborative and ambitious team where your contribution directly influences service delivery, customer satisfaction and business growth.

What You'll Be Doing

• Managing resource allocation, scheduling, availability and utilisation across our Professional Services engineering team.
• Acting as the gatekeeper for incoming project workload, ensuring work is assigned based on skills, capacity and business priorities.
• Maintaining and optimising our resource planning and booking systems, ensuring data accuracy and visibility across the business.
• Monitoring engineer utilisation, identifying resource conflicts, forecasting future demand and helping maximise delivery performance.
• Producing reporting and insights around capacity, utilisation, project demand and commercial performance to support business decision-making.
• Working closely with Project Coordinators, Engineers, Account Managers and customers to ensure successful project scheduling and delivery.

What We're Looking For

• Experience in Resource Management, Workforce Planning, Project Coordination, PMO or Professional Services Operations.
• Strong organisational and prioritisation skills.
• Experience managing multiple workstreams and competing demands.
• Excellent stakeholder communication and relationship-building abilities.
• Strong analytical skills with experience interpreting utilisation, capacity and performance data.
• Commercial awareness and confidence producing operational reports.
• Experience working within IT Services, Managed Services or Professional Services environments would be highly advantageous.

Benefits include:

• Additional day off for your birthday
• Cycle to Work Scheme
• IT Purchasing Scheme
• Company Pension
• Training and development opportunities
• Free onsite parking
• Complimentary breakfast and modern office facilities

Interested?

If you're passionate about resource optimisation, operational excellence and helping delivery teams perform at their best, we'd love to hear from you.