Publisher Relations Admin Assistant | Client Accounts

Kobalt Music Group; Greater London; Hybrid; GBP 28.000 - 36.000; Vollzeit

Zusammenfassung

Kobalt Music Group in London, UK, is seeking an Assistant to join the Writer & Publisher Relations team, managing publisher and writer client accounts and handling administrative queries via our CRM.

This role requires a detail-oriented, proactive team player who communicates clearly with senior colleagues and external clients, supporting onboarding, catalogue ingestion and royalty administration.

Qualifikationen

• Previous music administration and/or music publishing experience is preferred.
• Strong organisational and prioritisation skills, with the ability to remain calm under pressure and complete tasks accurately and efficiently.
• Excellent written and verbal communication skills, with fluency in English.
• A detail-oriented approach and a commitment to maintaining accurate client information and records.
• An adaptable and collaborative mindset, with confidence working in a fast-paced and evolving environment.
• Confidence communicating with senior colleagues, external clients and internal stakeholders.
• A high level of trust, discretion and integrity when handling confidential information and materials.

Aufgaben

• Provide support to the Writer & Publisher Relations team with scheduled administrative tasks, as well as responding to client queries via Zendesk, helping to prioritise the needs of Kobalt's 6,000+ clients.
• Ensure Kobalt has all relevant information concerning existing compositions prior to signing new agreements.
• Assist with client agreement onboarding and catalogue ingestion.
• Maintain and optimise client account information, ensuring Kobalt is well-positioned for efficient catalogue registration, royalty collection and ongoing administration throughout our clients' publishing and administration agreements.
• Work cross-functionally with Kobalt's Operations department to support the accurate production and distribution of client royalty statements.
• Develop and maintain a thorough understanding of Kobalt's services, internal systems and operations.
• Respond to internal and external administrative queries accurately and efficiently, ensuring issues are appropriately followed through to resolution.

Kenntnisse

Music administration experience

Organisational skills

Verbal & written communication

Attention to detail

Adaptability

Senior & client communication

Trust & discretion

Tools

Zendesk

CRM platforms

Jobbeschreibung

Kobalt Music Group in London, UK, is seeking an Assistant to join the Writer & Publisher Relations team, managing publisher and writer client accounts and handling administrative queries via our CRM.

This role requires a detail-oriented, proactive team player who communicates clearly with senior colleagues and external clients, supporting onboarding, catalogue ingestion and royalty administration.