Strategic Partnerships Account Manager (Growth & Data)

Rayner Personnel LTD; Newcastle upon Tyne; Hybrid; GBP 32,000 - 40,000; Full time

Job summary

Rayner Personnel LTD in Newcastle is seeking an ambitious Account Manager to manage high-value estate agency partnerships. You will drive engagement, revenue, and strategic growth by analyzing performance data and tailoring initiatives for enterprise-level agents.

The role covers onboarding, ongoing reviews, and strategic account development, with hybrid working after 6 months. If you excel at building relationships and turning data into commercial results, apply now.

Qualifications

• Experience in Account Management, Key Account Management or Business Development.
• Experience managing high-value or high-volume commercial accounts, ideally in estate agency, lettings or property.
• Track record of driving account growth, retention, engagement or conversion.
• Strong communication skills and confidence presenting to senior stakeholders.
• Analytical mindset, able to interpret data and turn insights into action.
• Experience delivering training or consulting with clients to improve performance.
• Strong organisation, time management and CRM management skills.
• Proactive problem-solving and spotting opportunities.
• Results-driven with a history of meeting KPIs.

Responsibilities

• Build and develop strong commercial relationships with high-volume letting agents and property partners.
• Manage onboarding, securing stakeholder buy-in and ensuring teams are confident using the platform.
• Build trusted relationships with agency owners, directors and senior decision makers.
• Take ownership of the ongoing account management journey, ensuring partners remain engaged and successful.
• Develop tailored account strategies to increase engagement, retention and revenue.
• Conduct strategic account reviews to identify opportunities for growth.
• Create bespoke incentives and initiatives to generate leads and maximise opportunities.
• Identify ways to increase agent activity and help partners get greater value from the platform.
• Proactively identify churn risks and develop solutions to protect and grow accounts.
• Analyse lead volumes, platform usage and performance data.
• Produce detailed reports highlighting opportunities to improve conversion and commission.
• Translate data into clear, actionable recommendations for agency partners.
• Monitor performance against KPIs, identifying opportunities to improve engagement, retention and revenue.
• Work closely with internal teams to resolve issues and ensure processes run smoothly.
• Support B2C sales conversion through stronger agency partnerships.
• Maintain accurate CRM records across multiple contacts and complex accounts.
• Share insights and opportunities with the wider Partnerships team.

Skills

Account management

Relationship building

Data analysis

CRM management

Training

Tools

CRM

Job description

Rayner Personnel LTD in Newcastle is seeking an ambitious Account Manager to manage high-value estate agency partnerships. You will drive engagement, revenue, and strategic growth by analyzing performance data and tailoring initiatives for enterprise-level agents.

The role covers onboarding, ongoing reviews, and strategic account development, with hybrid working after 6 months. If you excel at building relationships and turning data into commercial results, apply now.