Strategic Partnership Manager

Veolia Group; Kingswood; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

Car or car allowance

25 days leave

Pension

Volunteer day

Training & development

Job summary

Veolia is seeking a Strategic Partnership Manager to build and maintain strong, long-term relationships with major brand customers, driving retention, growth, and ecological solutions that improve contract profitability. You will lead cross-functional teams, negotiate renewals, and deliver value through innovative, customer-centric approaches, aligning with Veolia's mission and sustainability goals.

This full-time hybrid role based in Kingswood/Cannock offers a competitive salary, annual bonus,

Qualifications

• Strong contract management and renewal experience.
• Excellent negotiation and cross-functional leadership.
• Analytical mindset with finance/business insight.
• Proven ability to manage strategic partnerships at scale.

Responsibilities

• Build and maintain long-term relationships with major brand customers.
• Drive retention, growth and profitability through strategic partnerships.

Skills

Contract management

Negotiation

Leadership

Project management

Data analytics

Financial acumen

Influencing

Power BI

Google Suite

Tools

Power BI

Google Suite

MS Office

Job description

Ready to find the right role for you?

Strategic Partnership Manager Salary: Competitive plus bonus, company car/cash allowance and pension Hours: Full time, Monday to Friday - 40 hours per week Location: Kingswood, Cannock / Hybrid

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• Eligible for an annual performance bonus
• Option to choose from a company car or car allowance
• 25 days of annual leave
• Access to our company pension scheme
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing

The purpose of this role is to build and maintain strong, long-term relationships with customers, and actively drive and manage the business relationship with each customer, with focus on multi-term retention and scope growth driven by innovation, effectively delivering ecological solutions for customers, and improving contract profitability. Strategically lead the business relationship and customer journey for major, high profile brand customers with whom the business has deemed there is a strategic partnership or potential for a strategic partnership. Building a long term relationship in a changing world through the creation of collaborative opportunities that embed Veolia with the customer, driving shared value and profitability over the long term. The SPM acts as a bridge between Veolia and the customer, and in doing so increasing customer lifecycle value by adding value, providing solutions and building trust. The SPM will lead and nurture their team, to embody a customer centric approach embracing the role of ambassador for the Veolia brand and purpose. Responsible for ensuring the contractual renewal targets are met through decisive leadership a passion for customers, and an innovative and customer focused mindset; driving best in class standards that deliver customer loyalty, retention and high Net Promoter Scores across the different customer segments, directly influencing innovative ecological sustainability opportunities, with a strategic approach to solutions and customer relationships with large and complex clients. Complete internal contract review meetings at internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations.

What we’re looking for

Essential: Sense of personal accountability; resilient and solutions oriented. To be able to work with a high level of autonomy. Ability to meet targets and deadlines. Understanding of contract management and the evolution and negotiation of the contractual agreement Computer and data literate. Good analytical skills, identifying challenges and trends to provide long term strategic insights and solutions Good working knowledge of business finance High level of influencing and negotiation skills Proficient in multiple project management Use of common data platforms (Google / MS Power BI / etc.) Business Acumen Proven leadership skills, leading cross-functional teams. High levels of commercial acumen.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to see the world as we do? Who is Veolia? Where other people see waste, our community here at Veolia see opportunity. We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it’s their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.