Strategic Operations & Performance Manager (Hybrid)

Necsu; North East; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Generous holidays

NHS pension scheme

Job summary

NHS North Of England Commissioning Support Unit is seeking a proactive Business Manager to support Clinical Services and Operations. You will drive performance, lead projects, and coordinate workforce planning while delivering high-quality service and customer experience.

The role requires strong analytical skills, stakeholder engagement and the ability to lead improvements within a hybrid work environment across home and office locations.

Qualifications

• Proven leadership and people management experience.
• Experience delivering service improvement projects and benefits realisation.
• Strong data literacy with ability to interpret MI and produce reports.

Responsibilities

• Manage performance targets and KPI delivery across the service.
• Lead operational projects and drive continuous improvement in quality and efficiency.
• Coordinate resources and workforce planning across teams; support management information reporting.

Skills

Leadership

Performance management

Project management

Stakeholder engagement

Data reporting

Education

Master's degree

Relevant professional registration

Tools

Microsoft Office

Data analysis

IT systems knowledge

Job description

NHS North Of England Commissioning Support Unit is seeking a proactive Business Manager to support Clinical Services and Operations. You will drive performance, lead projects, and coordinate workforce planning while delivering high-quality service and customer experience.

The role requires strong analytical skills, stakeholder engagement and the ability to lead improvements within a hybrid work environment across home and office locations.