NHS Service Delivery Manager – Hybrid/Remote (12‑Month FTC)

Pioneer Healthcare Limited; Sheffield; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid working arrangements

Travel to NHS locations

Job summary

Pioneer Healthcare Limited is seeking a Service Manager to oversee NHS clinical services across multiple locations, ensuring efficient, cost-effective delivery and excellent patient experience.

The role requires strong communication, organisation and the ability to manage competing priorities. Hybrid working is offered, with attendance at the Sheffield head office and travel to NHS sites as required.

Qualifications

• GCSEs in English and Maths at A-C or equivalent.
• Degree level or equivalent qualification / experience.
• Recognised management qualification or equivalent.
• Postgraduate study and/or continuous professional development.
• Registration with a professional body.

Responsibilities

• Oversee daily operational delivery of allocated NHS clinical services and contracts.
• Coordinate clinical and surgical capacity, consultant availability, schedules and bookings.
• Optimise clinic/theatre utilisation, manage resources cost-effectively while ensuring safety and quality.
• Supervise and support patient services coordinators and administrators.
• Liaise with NHS Trusts, commissioners, consultants and patients.
• Monitor service performance, waiting times and contractual KPIs.
• Ensure referrals, appointments and cancellations are managed and outcomes recorded.
• Identify and resolve operational issues and escalate risks as needed.
• Support service mobilisation, development and continuous improvement.

Skills

Communication skills

Organisational skills

Time management

Independent working

Relationship building

Travel willingness

Prioritisation

Microsoft Office

Education

GCSE English and Maths (A-C)

Degree level or equivalent

Recognised management qualification

Postgraduate study / CPD

Registration with a professional body

Tools

Microsoft Office

Job description

Pioneer Healthcare Limited is seeking a Service Manager to oversee NHS clinical services across multiple locations, ensuring efficient, cost-effective delivery and excellent patient experience.

The role requires strong communication, organisation and the ability to manage competing priorities. Hybrid working is offered, with attendance at the Sheffield head office and travel to NHS sites as required.