Strategic Operations Lead — Insights & Execution

Dun & Bradstreet; Greater London; On-site; GBP 85,000 - 120,000; Full time

Job summary

Dun & Bradstreet, in the United Kingdom, seeks an experienced Business Operations Manager to partner with the General Manager and leadership team, translating data into insights and driving execution of strategic priorities.

This role owns recurring reporting, manages defined programs end to end, and serves as a trusted coordination point across leadership and functional teams to improve performance and operational discipline.

Qualifications

• Bachelor's degree in Business, Finance, Analytics, Operations, or a related field required.
• 5–8 years’ relevant experience in Business Operations, Sales Operations, Strategy & Operations, Analytics, Program Management, or similar field.
• Experience partnering with senior leaders and cross-functional teams in a commercial environment.
• Strong analytical and problem-solving skills with ability to turn data into clear insights and recommendations.
• Good understanding of commercial performance, KPIs, business planning, and operational processes.
• Strong project and program management skills with experience managing priorities, risks, stakeholders, and delivery.
• Excellent communication skills with ability to create clear, concise presentations and executive-level materials.
• Highly organized and able to manage multiple priorities independently in a fast-moving environment.
• Confident working with senior stakeholders, influencing decisions, and driving accountability across teams.
• Strong judgement and discretion when handling sensitive or confidential information.
• Proficiency with Microsoft Office, CRM, business intelligence, and project/workflow management tools.
• A proactive, curious, and collaborative mindset with ownership and practical problem-solving.

Responsibilities

• Deliver regular business reporting, translating performance trends and risks into clear, actionable insights.
• Analyse commercial performance to identify opportunities, challenges, and areas for improvement.
• Partner with Sales, Marketing, Product, and Finance to align KPIs, targets, and performance measures.
• Ensure accurate, consistent, and reliable data and management reporting across the business.
• Coordinate key business planning and review activities, ensuring clear decisions, ownership, and follow-through.
• Prepare executive presentations, briefings, and business updates, turning complex information into clear recommendations.
• Track key priorities, actions, and decisions, ensuring progress, accountability, and visibility across the leadership team.
• Anticipate the needs of the General Manager and leadership team, connecting stakeholders and highlighting key risks or decisions.
• Support and lead cross-functional operational and go-to-market initiatives, from planning through to execution.
• Manage selected projects and workstreams, defining milestones, timelines, dependencies, and measures of success.
• Monitor progress, risks, and issues, working across teams to maintain momentum and remove barriers.
• Act as a key link between business leadership and global or functional teams on priority initiatives.
• Identify opportunities to simplify reporting, streamline processes, and improve operational efficiency.
• Use business data and stakeholder feedback to recommend practical improvements.
• Handle sensitive commercial and leadership information with professionalism and discretion.

Skills

Analytical skills

Stakeholder management

Cross-functional collaboration

Executive presentations

Project management

Communication skills

Data-driven decision making

Operational reporting

Education

Bachelor's degree in Business, Finance, Analytics, Operations, or a related field

Tools

Microsoft Office

CRM systems

Business intelligence tools

Project management tools

Workflow management tools

Job description

Dun & Bradstreet, in the United Kingdom, seeks an experienced Business Operations Manager to partner with the General Manager and leadership team, translating data into insights and driving execution of strategic priorities.

This role owns recurring reporting, manages defined programs end to end, and serves as a trusted coordination point across leadership and functional teams to improve performance and operational discipline.