Senior Manager, Business Operations (R-19946)

DealHub Ltd.; Greater London; Hybrid; GBP 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Dun & Bradstreet in London is seeking a Senior Manager, Business Operations to partner with the COO on strategic priorities and high-impact initiatives across a global organization. This role combines data-driven analysis with executive advisory to accelerate execution and improve performance.

Based in Paddington with a hybrid model (3 days on-site) and occasional travel, the position offers the chance to influence governance, build leadership forums, and shape enterprise-wide decisions through

Qualifications

• Bachelor's degree in Finance, Analytics, or a related field.
• 10+ years of experience in strategy, transformation, management consulting, program management, or senior business operations.
• Experience in a leading consulting firm or internal strategy/COO office highly desirable.
• Strong executive presence with the ability to influence senior stakeholders.
• Exceptional analytical and problem-solving skills with clear recommendations.
• Superior executive communication skills, including presentations and dashboards.

Responsibilities

• Translate business strategy into clear priorities, actionable plans, and measurable outcomes.
• Lead cross-functional projects and initiatives that drive growth.
• Design and manage executive reviews with transparency and alignment on KPIs.
• Facilitate leadership forums and governance for decision-making.
• Deliver strategic analysis across financial, operational, and market data.
• Develop executive presentations and decision-support materials for boards.
• Collaborate with Finance, Strategy, Product, Sales, Marketing, Operations, and People teams to drive alignment.

Skills

Executive presence

Analytical skills

Problem solving

Strategic thinking

Stakeholder management

Communication

Leadership

Education

Bachelor's degree in Finance or Analytics

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Senior Manager, Business Operations serves as a strategic advisor and trusted partner to the global Chief Operating Officer and senior leadership team, helping to drive strategic priorities, business performance, and transformational change.

This role will lead high-impact initiatives that support strategic execution, operational excellence, and executive decision-making. Acting as a trusted advisor to the COO, this role will leverage data, insights, and strong stakeholder management to drive alignment, accelerate execution, and deliver measurable business outcomes across a complex global organization.

This role will be based out of our Paddington, London office where we operate on a hybrid basis with 3 days a week on site. Occasional international travel will be required for this role.

Key Responsibilities:

• Partner with the COO to translate business strategy into clear priorities, actionable plans, and measurable outcomes
• Lead cross-functional projects and business initiatives that drive sustainable business growth
• Design and manage executive business review processes, ensuring transparency, accountability, and alignment on key performance metrics and strategic initiatives
• Facilitate leadership forums and governance meetings that support effective decision-making and execution
• Deliver strategic analysis and actionable insights across financial, operational, customer, and market data
• Develop business cases, executive presentations, and decision-support materials that enable informed leadership and Board-level decision-making
• Build strong partnerships across Finance, Strategy, Product, Sales, Marketing, Operations, and People teams to drive alignment and execution. Influence stakeholders at all levels to navigate complex challenges, manage competing priorities, and deliver enterprise-wide impact
• Leverage AI-enabled tools and emerging technologies to enhance decision support, streamline operating processes, improve productivity, and increase the effectiveness of the COO Office
• Develop executive communications and change narratives that effectively articulate strategic priorities, organizational direction, transformation initiatives, and business performance updates for internal and external audiences

About you:

• Bachelor's degree in Finance, Analytics, or a related field
• 10+ years of experience in strategy, transformation, management consulting, program management, or senior business operations roles
• Experience within a leading consulting firm or in an internal strategy, transformation, COO Office, or Chief of Staff function is highly desirable
• Strong executive presence with the ability to engage, influence, and challenge senior stakeholders constructively
• Exceptional analytical and problem-solving skills, with the ability to synthesize complex information into clear recommendations
• Exceptional executive communication skills, including developing executive-level presentations, analyses, dashboards, and data-driven narratives that inform and influence business decisions
• Proven track record leading complex, cross-functional initiatives in a fast-paced global environment
• Ability to identify improvement opportunities, remove barriers to execution, and drive adoption of new ways of working
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.