Strategic National Accounts Lead

Sja's West; United Kingdom; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

33 days holiday per year

Cycle to work scheme

Electric Vehicle scheme

Wellbeing portal and support

Discounts (Blue Light, NHS, etc)

Job summary

St John Ambulance is seeking a National Account Manager (Premium) to lead relationships with our top commercial training customers. The role focuses on strategic account management, retention and growth, acting as a trusted advisor to senior stakeholders.

Nationwide coverage with a consultative, value-led selling approach to shape opportunities, negotiate agreements and maximize revenue while balancing customer value and margin. Competitive salary and benefits apply.

Qualifications

• Significant experience in strategic account management or similar commercial roles.
• Proven ability to build and maintain long-term relationships with high-value customers.
• Strong, consultative sales approach and ability to identify value-driven opportunities.
• Effective negotiation and influencing skills with senior stakeholders.
• Analytical mindset using customer and market data to inform strategies.

Responsibilities

• Lead and strengthen relationships with St John Ambulance's top commercial training customers.
• Develop and execute strategic account plans focused on retention, growth and long-term value.
• Act as a trusted advisor, understanding customer needs and future requirements.
• Identify opportunities for account growth and develop training solutions that deliver mutual value.
• Lead commercial discussions and negotiate agreements balancing value, margin and competitiveness.
• Collaborate across Sales, Training, Operations and other teams to deliver a seamless customer experience.
• Coordinate internal teams to ensure customer requirements are delivered effectively.

Skills

Strategic account management

Key account management

Business development

Consultative selling

Negotiation

Stakeholder management

Analytical insight

Job description

St John Ambulance is seeking a National Account Manager (Premium) to lead relationships with our top commercial training customers. The role focuses on strategic account management, retention and growth, acting as a trusted advisor to senior stakeholders.

Nationwide coverage with a consultative, value-led selling approach to shape opportunities, negotiate agreements and maximize revenue while balancing customer value and margin. Competitive salary and benefits apply.