Strategic National Account Manager – E‑Commerce (EMEA)

MPM Products Limited; Manchester; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

MPM Products Limited is seeking a National Account Manager – E-Commerce EMEA to develop, lead and grow Zooplus and Ocado as strategic accounts across the UK and EMEA. You will own full customer P&L, drive profitable sales and partner with cross-functional teams to deliver joint business plans.

The role focuses on shaping customer strategy, boosting online category performance and driving commercial excellence across our organisation. A proven track record in FMCG and online retail is essential.

Qualifications

• Minimum of 5 years’ account management experience in FMCG.
• Proven track record managing strategic retail or eCommerce customers.
• Experience with Zooplus or Ocado is advantageous.

Responsibilities

• Own and grow Zooplus and Ocado across UK/EMEA with joint business plans.
• Lead customer negotiations, annual planning and reviews to maximise ROI.
• Develop pricing, promotions, and trade plans to improve profitability.
• Monitor RSV, turnover, and margins; report against budgets regularly.
• Collaborate with marketing, finance and insights to craft compelling sales propositions.

Skills

Account management

E-commerce

Negotiation

Strategic thinking

Data analysis

Excel

PowerPoint

Stakeholder management

Communication

Tools

Excel

PowerPoint

Job description

MPM Products Limited is seeking a National Account Manager – E-Commerce EMEA to develop, lead and grow Zooplus and Ocado as strategic accounts across the UK and EMEA. You will own full customer P&L, drive profitable sales and partner with cross-functional teams to deliver joint business plans.

The role focuses on shaping customer strategy, boosting online category performance and driving commercial excellence across our organisation. A proven track record in FMCG and online retail is essential.