Strategic Mid-Market Microsoft Cloud Account Manager

Cloud People; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Cloud People in London is seeking an account management professional to own a large portfolio of mid-market Microsoft cloud customers, focusing on renewals and strategic expansion. You will engage IT decision-makers from managers to CIOs, with a London-based desk and a supportive leadership team.

The role offers a realistic OTE of £110,000 on top of a base salary, with four days in the office in City of London and flexibility when visiting customers.

Qualifications

• At least two years in account management, sales or a client facing commercial role within B2B technology or cloud services
• Microsoft ecosystem experience is strongly preferred, ideally across Microsoft 365, Azure or CSP
• A strong seller from an adjacent cloud or SaaS background will still be considered, evidenced by execution
• Experience managing mid market accounts with multiple stakeholders and some enterprise style deal complexity

Responsibilities

• Own and grow a defined portfolio of mid market Microsoft cloud customers as their main commercial point of contact
• Drive retention, renewal and expansion across Microsoft 365, Azure and CSP subscriptions, with Q1 the heaviest renewal period
• Move accounts from reactive to proactive through account planning, whitespace mapping and structured growth conversations
• Identify and sell expansion beyond licensing, including services, security, backup and wider solution areas
• Build relationships across multiple stakeholders, from IT managers and procurement through to directors and CIOs
• Prepare proposals, business reviews and commercial discussions, supporting negotiation where needed
• Work with sales support, marketing, professional services, customer success and technical teams to deliver a joined up customer experience
• Keep CRM records, pipeline and forecasting accurate and current

Skills

Account management

Sales

Commercial role

Microsoft ecosystem

Job description

Cloud People in London is seeking an account management professional to own a large portfolio of mid-market Microsoft cloud customers, focusing on renewals and strategic expansion. You will engage IT decision-makers from managers to CIOs, with a London-based desk and a supportive leadership team.

The role offers a realistic OTE of £110,000 on top of a base salary, with four days in the office in City of London and flexibility when visiting customers.