Strategic Key Account Partner for SMB Growth & Retention

ANS Group; Manchester; Presencial; GBP 45.000 - 65.000; Jornada completa

Descripción de la vacante

ANS Group is recruiting a Key Account Manager to drive net growth within a defined SMB portfolio in the Manchester area. You will deliver outstanding service, engage in consultative selling, and renew contracts while strengthening relationships with senior stakeholders.

You will manage ~60 SMB accounts, upsell relevant cloud-based solutions, and work across multiple departments to achieve targets. A passion for technology and a collaborative mindset are essential.

Formación

• Proven track record managing medium to large business accounts.
• Strong commercial acumen and understanding of public cloud technologies.
• Strong consultative sales capabilities and stakeholder management.
• Excellent presentation skills and highly organised with strong prioritisation.
• Ability to build trusted advisor relationships and challenge clients constructively.

Responsabilidades

• Manage a portfolio of approximately 60 SMB accounts.
• Deliver exceptional customer service with responsiveness and passion.
• Demonstrate consultative sales techniques, including objection handling and conflict resolution.
• Achieve performance KPIs and sales targets.
• Upsell and cross-sell relevant solutions into the client base.
• Maintain structured communications including service and commercial reviews with senior stakeholders.
• Proactively renew client contracts and reduce churn.
• Ensure proposed solutions are fit for purpose and aligned to client needs.
• Act as an escalation point for clients when required.

Conocimientos

Account management

Commercial acumen

Consultative selling

Presentation skills

Organization

Ownership

Communication

Stakeholder management

Negotiation

Teamwork

Cross-functional collaboration

Tech curiosity

Trusted advisor

Descripción del empleo

ANS Group is recruiting a Key Account Manager to drive net growth within a defined SMB portfolio in the Manchester area. You will deliver outstanding service, engage in consultative selling, and renew contracts while strengthening relationships with senior stakeholders.

You will manage ~60 SMB accounts, upsell relevant cloud-based solutions, and work across multiple departments to achieve targets. A passion for technology and a collaborative mindset are essential.