Strategic Key Account Director - Field-Based Leader

COREcruitment Ltd; United Kingdom; On-site; GBP 75,000 - 120,000; Full time

Job summary

COREcruitment Ltd seeks a dynamic Key Account Director to own and grow a portfolio of strategic customer accounts. You will be the senior point of contact for key clients, ensuring service commitments are delivered while expanding relationships and revenue.

You will work with sales, service, operations and leadership to deliver an outstanding customer experience. This field-based role requires travel, a strong track record in account management and senior-level negotiation.

Qualifications

• Proven experience managing key accounts or strategic relationships.
• Track record of achieving revenue, retention or activity targets.
• Excellent communication, presentation and relationship management skills.
• Confident negotiating and influencing at senior stakeholder and board level.
• Strong organisational skills; manage multiple accounts, priorities and deadlines.
• Proactive, hands-on and solutions-focused approach.
• Experience of quoting, tendering or contract-based account management.
• Proficient in Excel and preparing professional documents/reports.
• Positive, energetic and customer-first mindset.
• Willingness to travel regularly as part of a field-based role.

Responsibilities

• Manage a portfolio of key accounts as the senior contact for strategic clients.
• Build long-term relationships and account plans to support retention and growth.
• Identify expansion opportunities within existing accounts.
• Contribute to account and contract tender opportunities and new targets.
• Lead account-related projects for new contracts, mobilisations and major initiatives.
• Resolve complex account issues by coordinating internal teams for solutions.
• Oversee account activity including service performance, deliveries and reporting.
• Attend client meetings and lead business reviews at board level.
• Prepare proposals, quotations and commercial documents; negotiate at senior level.
• Coach and develop colleagues within the key accounts team.
• Collaborate with Head of Key Accounts and leadership to maintain high service standards.
• Aim for revenue/activity targets and meet deadlines and expectations.
• Produce weekly and monthly reports per client and management needs.

Skills

Key account management

Revenue growth

Relationship management

Senior-level negotiation

Organisational skills

Proactive problem solving

Tendering & contracts

Documentation & reporting

Travel mindset

Tools

Excel

Job description

COREcruitment Ltd seeks a dynamic Key Account Director to own and grow a portfolio of strategic customer accounts. You will be the senior point of contact for key clients, ensuring service commitments are delivered while expanding relationships and revenue.

You will work with sales, service, operations and leadership to deliver an outstanding customer experience. This field-based role requires travel, a strong track record in account management and senior-level negotiation.