Strategic IT Vendor Relations Manager

Cromwell Banks; Greater London; Hybrid; GBP 90,000 - 115,000; Full time

Job summary

Cromwell Banks in London is seeking an experienced IT Vendor & Supplier Relationship Manager to oversee a portfolio of strategic technology suppliers across SaaS, cloud, MSP and software services.

You will establish governance, drive supplier performance, and align contracts with the firm's technology roadmap while collaborating with Technology, Procurement, Legal and Risk.

A hands-on role for shaping commercial value and governance for AI-enabled technologies and GenAI supplier engagements.

Qualifications

• Strong experience in IT Vendor Management and supplier governance.
• Experience with SaaS, cloud, MSP and enterprise software.
• Proven ability to manage renewals, negotiations and performance reviews.

Responsibilities

• Own and develop relationships with strategic technology suppliers across SaaS, cloud, MSP and software services.
• Establish and manage effective supplier governance including QBRs, KPIs, SLAs, scorecards and performance reviews.
• Manage the commercial lifecycle including contracts, renewals, negotiations, pricing and supplier performance.
• Improve visibility of the supplier and contract estate, identifying opportunities for rationalisation and value.
• Work closely with Technology, Product, Architecture, Procurement, Finance, Legal and Risk.
• Build strong relationships with senior business stakeholders and communicate complex issues clearly.
• Support AI-enabled supplier engagements and governance.

Skills

IT Vendor Management

Supplier Relationship Management

IT Commercial Management

SaaS & Cloud

AI Governance

Job description

Cromwell Banks in London is seeking an experienced IT Vendor & Supplier Relationship Manager to oversee a portfolio of strategic technology suppliers across SaaS, cloud, MSP and software services.

You will establish governance, drive supplier performance, and align contracts with the firm's technology roadmap while collaborating with Technology, Procurement, Legal and Risk.

A hands-on role for shaping commercial value and governance for AI-enabled technologies and GenAI supplier engagements.