Vendor Manager

Innovate; Manchester; Hybrid; GBP 85,000 - 115,000; Full time

Benefits offered by this job

Competitive salary & bonus

Flexible and hybrid working

Enhanced parental leave

Excellent onsite facilities and free parking

Job summary

A procurement firm in Manchester seeks a Vendor Manager to lead Vendor Relationship Management for critical digital and IT vendors. The ideal candidate will have strong IT experience and manage contracts and relationships. Responsibilities include developing vendor frameworks, managing performance metrics, and collaborating with international teams. This role offers a competitive salary and flexible working arrangements.

Qualifications

• Senior Vendor Manager or Supplier Relationship Manager with strong IT/digital experience.
• Proven experience managing strategic IT, SaaS, and software vendors.
• Strong knowledge of contracts, SLAs, performance management, and commercial governance.
• Strong knowledge of contracts, SLAs, performance management, and governance.
• Excellent communication and stakeholder management at senior levels.
• Collaborative, confident and credible when engaging executives.

Responsibilities

• Lead Vendor Management across Digital Services & Solutions.
• Own the Vendor Management strategy for key IT and software vendors.
• Build relationships with senior stakeholders and strategic vendors.
• Develop and manage vendor frameworks, SLAs, KPIs, and metrics.
• Manage contracts across the full lifecycle, including renewals.
• Collaborate with international procurement teams to align approach and upskill colleagues.

Skills

Vendor Management

Supplier Relationship Management

Stakeholder Management

Contract Management

SaaS Experience

MCIPS

Education

MCIPS qualification or equivalent experience

Job description

Our client is seeking a Vendor Manager to join their Procurement team. This Vendor Manager role sits within an international procurement domain, managing spend across software, hardware, IT services, networks, and cyber.

You will lead Vendor Relationship Management (VRM) / Supplier Relationship Management (SRM) for critical digital and IT vendors, embedding best practice and driving value from key contracts and partnerships.

Key Responsibilities

• Lead Vendor Management / Supplier Relationship Management across Digital Services & Solutions
• Own the Vendor Management strategy for key IT and software vendors and contracts
• Build strong relationships with senior internal stakeholders and strategic vendors
• Develop and manage vendor frameworks, SLAs, KPIs, and performance metrics
• Manage contracts across the full lifecycle, including renewals and re-competition
• Work closely with international procurement teams to align vendor management approach and upskill colleagues

Requirements

• Senior Vendor Manager or Supplier Relationship Manager with strong IT / digital experience
• MCIPS qualified or studying towards MCIPS (or equivalent experience)
• Proven experience managing strategic IT, SaaS, and software vendors
• Strong knowledge of contracts, SLAs, performance management, and commercial governance
• Excellent communication, influencing, and stakeholder management skills
• Collaborative, confident, and credible at senior stakeholder level

What We Offer

• Competitive salary & bonus
• Flexible and hybrid working
• Enhanced parental leave
• Excellent onsite facilities and free parking