Strategic IT Service Manager – Hybrid Migrations

DWP Digital; Lancashire; Hybrid; GBP 52,151 - 63,740; Full time

Benefits offered by this job

Flexible working hours

Time off volunteering

Discounts on shopping

Interest-free loans for commuting

Professional development opportunities

Sports and social activities

Job summary

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. The ideal candidate will ensure minimal disruption to live services while collaborating with various stakeholders to enhance digital capabilities. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions of users in the UK.

Qualifications

• Working knowledge of Networks and Application Support needed.
• Experience in delivering IT programmes in multi-stakeholder environments.
• Knowledge of integration technologies such as API's and File Transfer.

Responsibilities

• Lead transitions from legacy systems to modern services.
• Ensure migrations minimize disruption to live services.
• Collaborate with stakeholders for seamless service performance.

Skills

Working knowledge with Networks

Application Support

Agile Delivery

Experience delivering complex IT programmes

Integration technologies (API's, File Transfer, Events)

Service Management Frameworks (ITIL4, Agile Service Management)

Education

ITIL4 or equivalent service management qualifications

Job description

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. The ideal candidate will ensure minimal disruption to live services while collaborating with various stakeholders to enhance digital capabilities. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions of users in the UK.