Senior IT Service Manager for Government Digital Services
DWP Digital
14 days+
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Job summary
A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. This role involves coordinating transitions from legacy systems to modern solutions, ensuring minimal disruption to services used by millions. Ideal candidates will have strong experience in IT leadership, integration technologies, and service management frameworks. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture.
Qualifications
- You will lead the safe transition from legacy systems to modern strategic services.
- Ensure migrations happen smoothly with minimal disruption to live services.
- Drive innovation and continuous improvement in service support processes.
Responsibilities
- Lead the migration of integration customers from legacy products.
- Coordinate service transitions with other government departments.
- Oversee resources across projects, service teams, and suppliers.
Skills
Working knowledge with Networks
Application Support
Agile Delivery Squads
Experience delivering complex IT programmes
Detailed knowledge of integration technologies
Strong experience with Service Management Frameworks
Education
ITIL4 or equivalent service management qualifications
Job description
A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. This role involves coordinating transitions from legacy systems to modern solutions, ensuring minimal disruption to services used by millions. Ideal candidates will have strong experience in IT leadership, integration technologies, and service management frameworks. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture.
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