Strategic Institutional Relationship Manager

Royal London; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (up to 14%)

Private medical insurance

Job summary

Royal London Asset Management (RLAM) is seeking an experienced Relationship Manager to join the Strategic Partnerships team in London. The role focuses on managing and developing institutional partner relationships, driving client retention, and identifying cross-selling opportunities with product and investment teams.

You will work closely with the Head of Strategic Partnerships, coordinating complex change, seed capital negotiations, and ensuring high-quality client service across mandates and

Qualifications

• University degree or equivalent.
• Strong investment management and product knowledge.
• Proven experience in relationship management within investment management.
• Proven experience and knowledge of the UK institutional marketplace, including pensions, multi managers and investment management.

Responsibilities

• Manage and develop relationships with RLAM’s institutional Strategic Partnership clients, acting as a trusted adviser and ensuring exceptional client service delivery.
• Create and execute tailored relationship plans, maintaining regular engagement with clients and consultants to anticipate needs and deliver effective investment solutions.
• Lead client retention activities and identify opportunities for cross-selling, upselling and securing new mandates in collaboration with Product and Investment teams.
• Represent RLAM at trustee, committee and portfolio review meetings, delivering insightful updates and building strong senior stakeholder relationships.
• Oversee the onboarding of new mandates and implementation of mandate changes, coordinating internal teams and ensuring transitions are completed accurately, efficiently and within agreed timelines.
• Act as the voice of the client internally, providing market insight and feedback that helps shape RLAM’s products, services and overall client proposition.
• Partner closely with colleagues across Front Office, Operations, Compliance, Legal and other specialist teams to deliver a seamless client experience while maintaining regulatory compliance, effective risk management and accurate record keeping.

Skills

Investment knowledge

Relationship management

Commercial awareness

Education

University degree or equivalent

Job description

Royal London Asset Management (RLAM) is seeking an experienced Relationship Manager to join the Strategic Partnerships team in London. The role focuses on managing and developing institutional partner relationships, driving client retention, and identifying cross-selling opportunities with product and investment teams.

You will work closely with the Head of Strategic Partnerships, coordinating complex change, seed capital negotiations, and ensuring high-quality client service across mandates and