Strategic Healthcare Account Manager

HealthHarmonie Ltd; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Medinet Group in the UK is recruiting Customer Account Managers to oversee a portfolio of clinical service contracts from mobilisation through renewal, acting as the primary interface between customers and Medinet and helping us become their long-term partner of choice. This role is hybrid, with time split between regional offices, customer sites and home working.

You will manage deadlines, prepare meeting materials, track performance metrics and contribute to service improvements across

Qualifications

• Experience managing high-value customer accounts and complex service delivery.
• Ability to mobilise and manage contract life cycles from inception to renewal.
• Strong written and verbal communication across multiple stakeholders.

Responsibilities

• Lead a portfolio of contracts throughout their life cycle, from mobilisation to renewal.
• Ensure delivery of high-quality, customer-ready services on time and with minimal corrections.
• Prepare documents for customer meetings and internal reviews with clear minutes and actions.
• Track customer data, budgets, performance metrics and safety concerns.
• Present contract reviews and data-driven insights in polished presentations.

Skills

Customer relationship management

Project management

Conflict and issue resolution

Report writing

Effective communication

Tools

Excel

Word

PowerPoint

Job description

Medinet Group in the UK is recruiting Customer Account Managers to oversee a portfolio of clinical service contracts from mobilisation through renewal, acting as the primary interface between customers and Medinet and helping us become their long-term partner of choice. This role is hybrid, with time split between regional offices, customer sites and home working.

You will manage deadlines, prepare meeting materials, track performance metrics and contribute to service improvements across