Strategic Head of Digital Transformation

zeissgroup; Cambridge; On-site; GBP 120,000 - 180,000; Full time

Job summary

ZEISS is seeking a Head of Digital & Technology to lead its technology roadmap from Cambridge, coordinating with Sales, Service, Operations and Finance to drive growth and customer experience. The role demands a strategic leader capable of delivering enterprise-scale transformation, data governance, and strong cyber and risk management.

As a member of the SLT, you will oversee ERP/CRM platforms, vendor relationships, and a high-performing tech team while ensuring measurable business outcomes and

Qualifications

• Experience leading digital transformation in complex organisations.
• Knowledge of ERP, CRM, and systems integration.
• Proven ability to deliver large-scale programmes.
• Strong leadership and stakeholder management.
• Commercial mindset with measurable outcomes.

Responsibilities

• Develop and deliver the organisation's digital transformation roadmap.
• Lead cross-functional transformation programmes across multiple functions.
• Define technology architecture and systems strategy.
• Oversee ERP, CRM, and service management platforms.
• Establish data governance, reporting, and BI capabilities.
• Drive data-driven decision making across commercial, operational, and financial functions.
• Manage technology vendors and delivery partners.
• Ensure cybersecurity, compliance, and operational resilience.
• Inspire and develop a high-performing tech team.
• Drive adoption of new digital tools and capabilities.

Skills

Digital transformation

ERP

CRM systems

Leadership

Strategy development

Stakeholder management

Tools

ERP platforms

CRM platforms

Data analytics tools

Job description

ZEISS is seeking a Head of Digital & Technology to lead its technology roadmap from Cambridge, coordinating with Sales, Service, Operations and Finance to drive growth and customer experience. The role demands a strategic leader capable of delivering enterprise-scale transformation, data governance, and strong cyber and risk management.

As a member of the SLT, you will oversee ERP/CRM platforms, vendor relationships, and a high-performing tech team while ensuring measurable business outcomes and