Head of Digital Technology

Carl Zeiss Ltd.; Cambridge; On-site; GBP 90,000 - 150,000; Full time

Job summary

Carl Zeiss Ltd. in Cambourne, Cambridgeshire, is seeking a strategic Head of Digital & Technology to lead the next phase of our digital transformation and deliver a roadmap that supports sustainable growth and operational excellence.

You will collaborate with Sales, Service, Operations, and Finance to ensure technology investments deliver measurable business value and long-term scalability, shaping enterprise platforms and data governance while building a high-performing team.

Qualifications

• Significant experience leading digital transformation or technology strategy within a complex organisation.
• Strong knowledge of ERP, CRM, enterprise applications, and systems integration.
• Experience delivering large-scale cross-functional transformation programmes.
• A proven ability to align technology initiatives with commercial objectives.
• Strong leadership, communication, and stakeholder management skills.
• Experience influencing senior leadership teams and driving organisational change.
• A commercial mindset with a focus on delivering measurable business outcomes.

Responsibilities

• Developing and delivering the organisation's digital transformation roadmap.
• Identifying opportunities to improve efficiency, customer experience, and commercial performance through technology.
• Leading business-wide transformation initiatives across multiple functions.
• Defining and maintaining the technology architecture and systems strategy.
• Overseeing enterprise platforms, including ERP, CRM, and service management systems.
• Establishing strong data governance, reporting, and business intelligence capabilities.
• Enabling data-driven decision making across commercial, operational, and financial functions.
• Managing technology vendors and strategic delivery partners.
• Ensuring robust cybersecurity, compliance, and operational resilience.
• Leading, developing, and inspiring a high-performing technology team.
• Driving adoption of new digital tools and capabilities through effective change management.

Skills

Digital transformation

Technology strategy

ERP

CRM

Systems integration

Leadership

Stakeholder management

Data governance

Data analytics

Cybersecurity

Vendor management

Change management

Job description

Head of Digital & Technology

Location: Cambourne, Cambridgeshire UK

Reporting to: Managing Director

About the Opportunity

An exciting opportunity has arisen for an experienced and commercially focused Head of Digital & Technology to lead the next phase of a business-wide digital transformation journey. As a member of the senior leadership team, you will be responsible for shaping and delivering a strategic technology roadmap that supports sustainable growth, operational excellence, and an enhanced customer experience. Working closely with leaders across Sales, Service, Operations, and Finance, you will ensure that technology investments deliver measurable business value and long-term scalability.

The Role

This is a highly visible leadership position with responsibility for driving the organisation's digital strategy, technology capability, data agenda, and transformation programmes.

• Developing and delivering the organisation's digital transformation roadmap.


• Identifying opportunities to improve efficiency, customer experience, and commercial performance through technology.


• Leading business-wide transformation initiatives across multiple functions.


• Defining and maintaining the technology architecture and systems strategy.


• Overseeing enterprise platforms, including ERP, CRM, and service management systems.


• Establishing strong data governance, reporting, and business intelligence capabilities.


• Enabling data-driven decision making across commercial, operational, and financial functions.


• Managing technology vendors and strategic delivery partners.


• Ensuring robust cybersecurity, compliance, and operational resilience.


• Leading, developing, and inspiring a high-performing technology team.


• Driving adoption of new digital tools and capabilities through effective change management.

About You

We are looking for a strategic technology leader with a strong track record of delivering transformation and business change.

• Significant experience leading digital transformation or technology strategy within a complex organisation.


• Strong knowledge of ERP, CRM, enterprise applications, and systems integration.


• Experience delivering large-scale cross-functional transformation programmes.


• A proven ability to align technology initiatives with commercial objectives.


• Strong leadership, communication, and stakeholder management skills.


• Experience influencing senior leadership teams and driving organisational change.


• A commercial mindset with a focus on delivering measurable business outcomes.

Desirable Experience

Experience within one or more of the following sectors would be beneficial:

• Medical Devices


• Healthcare Technology


• Life Sciences


• Scientific Instrumentation


• Engineering


• Manufacturing


• Technical Services

Experience operating within regulated environments and developing advanced analytics or data-driven capabilities would also be advantageous.

Why Apply?

This role offers the opportunity to play a pivotal part in shaping the future direction of a market-leading organisation. You will have the autonomy to influence strategy, lead meaningful transformation initiatives, and drive technology-enabled growth across the business. If you are a forward-thinking technology leader who enjoys combining strategy, transformation, and commercial impact, we would love to hear from you.

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day - in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.