Head of Digital Transformation & Technology

Carl Zeiss Ltd.; Cambridge; On-site; GBP 90,000 - 150,000; Full time

Job summary

Carl Zeiss Ltd. in Cambourne, Cambridgeshire, is seeking a strategic Head of Digital & Technology to lead the next phase of our digital transformation and deliver a roadmap that supports sustainable growth and operational excellence.

You will collaborate with Sales, Service, Operations, and Finance to ensure technology investments deliver measurable business value and long-term scalability, shaping enterprise platforms and data governance while building a high-performing team.

Qualifications

• Significant experience leading digital transformation or technology strategy within a complex organisation.
• Strong knowledge of ERP, CRM, enterprise applications, and systems integration.
• Experience delivering large-scale cross-functional transformation programmes.
• A proven ability to align technology initiatives with commercial objectives.
• Strong leadership, communication, and stakeholder management skills.
• Experience influencing senior leadership teams and driving organisational change.
• A commercial mindset with a focus on delivering measurable business outcomes.

Responsibilities

• Developing and delivering the organisation's digital transformation roadmap.
• Identifying opportunities to improve efficiency, customer experience, and commercial performance through technology.
• Leading business-wide transformation initiatives across multiple functions.
• Defining and maintaining the technology architecture and systems strategy.
• Overseeing enterprise platforms, including ERP, CRM, and service management systems.
• Establishing strong data governance, reporting, and business intelligence capabilities.
• Enabling data-driven decision making across commercial, operational, and financial functions.
• Managing technology vendors and strategic delivery partners.
• Ensuring robust cybersecurity, compliance, and operational resilience.
• Leading, developing, and inspiring a high-performing technology team.
• Driving adoption of new digital tools and capabilities through effective change management.

Skills

Digital transformation

Technology strategy

ERP

CRM

Systems integration

Leadership

Stakeholder management

Data governance

Data analytics

Cybersecurity

Vendor management

Change management

Job description

Carl Zeiss Ltd. in Cambourne, Cambridgeshire, is seeking a strategic Head of Digital & Technology to lead the next phase of our digital transformation and deliver a roadmap that supports sustainable growth and operational excellence.

You will collaborate with Sales, Service, Operations, and Finance to ensure technology investments deliver measurable business value and long-term scalability, shaping enterprise platforms and data governance while building a high-performing team.