Strategic Growth Account Manager

Adyen; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Adyen in London is seeking an Account Manager to manage a diverse portfolio of strategic merchants. You will partner with cross-functional teams to drive growth, optimize commercial outcomes, and deliver exceptional customer experiences.

You will engage with world-class brands, negotiate pricing models, and prioritize projects to ensure timely, high-quality delivery while maintaining strong relationships across multiple industries.

Qualifications

• 3-6 years of experience in a client-facing and commercial role
• Experience in enterprise software, technical infrastructure, or financial services is a plus
• Excellent written and verbal English communication

Responsibilities

• Collaborate with team and manage a portfolio of strategic merchants
• Build trust and long-term partnerships to reduce churn and maximize account value
• Proactively spot growth opportunities and drive commercial discussions
• Prioritize and manage short- and long-term projects across multiple accounts
• Provide customer feedback to improve product and merchant experience
• Independently manage tasks to meet deadlines with minimal supervision

Skills

Account management

Relationship building

Commercial acumen

Pricing negotiations

Project management

English proficiency

Job description

Adyen in London is seeking an Account Manager to manage a diverse portfolio of strategic merchants. You will partner with cross-functional teams to drive growth, optimize commercial outcomes, and deliver exceptional customer experiences.

You will engage with world-class brands, negotiate pricing models, and prioritize projects to ensure timely, high-quality delivery while maintaining strong relationships across multiple industries.