Strategic Enterprise CSM Driving Revenue Growth

Fyxer Limited; Greater London; Hybrid; GBP 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Bonus

Equity

Benefits

Zusammenfassung

Fyxer Limited in London is seeking an experienced Customer Success Manager to own revenue through renewals and expansions within enterprise accounts. You’ll lead a new customer success motion, build scalable playbooks, and partner with product and sales to translate customer insights into strategic outcomes.

The role involves shaping GTM tooling and defining KPIs to drive growth. Join Violaine Yziquel, our Chief Commercial Officer, in a hands-on environment where success turns relationships into

Qualifikationen

• 8+ years in Customer Success or Account Management with revenue ownership
• Enterprise experience navigating complex orgs and long sales cycles
• Commercially driven with ability to discuss value and upsell
• Builder mindset, comfortable in ambiguity and defining a motion from scratch
• Excellent communicator capable of executive conversations and cross-functional collaboration

Aufgaben

• Own a portfolio of high-potential, high-complexity enterprise accounts
• Drive the full renewal cycle and identify expansion opportunities
• Multithread across stakeholders to build embedded relationships
• Surface commercial opportunities through value-based conversations

Kenntnisse

Revenue ownership

Enterprise experience

Executive communication

GTM tooling savvy

Ambiguity handling

Tools

GTM tools

Jobbeschreibung

Fyxer Limited in London is seeking an experienced Customer Success Manager to own revenue through renewals and expansions within enterprise accounts. You’ll lead a new customer success motion, build scalable playbooks, and partner with product and sales to translate customer insights into strategic outcomes.

The role involves shaping GTM tooling and defining KPIs to drive growth. Join Violaine Yziquel, our Chief Commercial Officer, in a hands-on environment where success turns relationships into