Strategic Desk-Based Account Manager

Sudlows; Manchester; On-site; GBP 32,000 - 40,000; Full time

Job summary

Sudlows is seeking an experienced Desk-Based Account Manager to join our Sales & Commercial team at head office in Manchester. You will manage an allocated portfolio of customers, build long-term relationships and identify opportunities to grow revenue across existing accounts using telephone, email, Teams and other digital channels.

Working closely with Sales, Technical, Estimating and Operations teams, you will develop account plans, respond to inquiries, and develop commercial proposals with

Qualifications

• Experience in desk-based account management within a commercial environment.
• Ability to develop and manage long-term customer relationships.
• Proven track record of identifying and realising revenue opportunities.

Responsibilities

• Manage an allocated portfolio of existing customers and develop long-term commercial relationships.
• Act as a key point of contact for customers with professional, responsive service.
• Develop account plans and understand customer requirements and future project opportunities.
• Identify additional services and solutions to grow account revenue.
• Coordinate with Sales, Technical, Estimating and Operations teams to support proposals and quotations.

Skills

Account management

Customer relationships

Sales

Commercial awareness

Communication

Tools

CRM software

Microsoft Teams

Job description

Sudlows is seeking an experienced Desk-Based Account Manager to join our Sales & Commercial team at head office in Manchester. You will manage an allocated portfolio of customers, build long-term relationships and identify opportunities to grow revenue across existing accounts using telephone, email, Teams and other digital channels.

Working closely with Sales, Technical, Estimating and Operations teams, you will develop account plans, respond to inquiries, and develop commercial proposals with